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Mitel Forums => SIP On Mitel => Topic started by: rick on June 23, 2021, 10:32:46 AM

Title: 112 DECT on Mivoice 250. DTMF doesnt seem to work
Post by: rick on June 23, 2021, 10:32:46 AM

I have a DECT 112 set up as a SIP phone on a mivoice250. I can make calls to other extensions and receive calls on the DECT. But if I dial 400 (for voicemail) when the greeting prompts me to enter a mailbox number, the numbers are not recognised. Does anyone know of why the DTMF tones may not be working?

Thanks

Title: Re: 112 DECT on Mivoice 250. DTMF doesnt seem to work
Post by: acejavelin on June 23, 2021, 08:18:53 PM

Check your DTMF Payload... Seems to me the MiVO 250 defaults to 96 and the 112 DECT defaults to 101... set them to match.