Mitel Forums - The Unofficial Source

Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: Shotter on March 29, 2016, 11:47:16 AM

Title: "External Busy" Mitel SX 200 CXI
Post by: Shotter on March 29, 2016, 11:47:16 AM

We moved one of our offices and now we are unable to dial 3 digit direct to the other office.  We can direct dial inside our building but get "External Busy" when we try to direct dial to other office.  No settings were changed on routers and we can see servers and files of the other office.  Any ideas?

Title: Re: "External Busy" Mitel SX 200 CXI
Post by: barry4900 on April 02, 2016, 06:55:20 PM

Shotter

What kind of trunks are you using to connect to the other sites?  IP or PRI or something else?

b

Title: Re: "External Busy" Mitel SX 200 CXI
Post by: Shotter on April 04, 2016, 09:29:28 AM

I dont really know...I know its not PRI.

Title: Re: "External Busy" Mitel SX 200 CXI
Post by: johnp on April 04, 2016, 07:32:37 PM

Did any ip value change? This may be your issue