Mitel Forums - The Unofficial Source
Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: mevans1974 on October 23, 2013, 12:40:14 PM
-
Hi
We have a SX2000 that we cant make changes to
When trying to edit a form I geth this message.
Requested form cannot be used. It is currently lock by "concept:
Concept is the user that I am login with.
How can I reset this user with out rebooting the system. We can't make any changes to the system as we are locked out.
-
I'd bet you have something queued to the printer.
Do these:
(1) from maintenance commands enter "cu". When programming comes up do esc q until you get back to maintenance.
(2) in maint type "where". If the plane doesn't have a '*' next to it then you need to switch planes.
(3) in maint type "show print all" see if you have something queued to print. If yes, cancel it.
Ralph