Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: jamesl on March 28, 2017, 10:45:36 AM

Title: One way audio when using officelink
Post by: jamesl on March 28, 2017, 10:45:36 AM
We have a Mitel 3300 running on BT SIP lines and we have a number of users who are experiencing one way audio issues when using officelink.

The problem manifests itself in one of three ways:

1) On inbound/outbound calls, the user (my colleague) can not hear the other party

2) On inbound/outbound calls, the other party can not hear the user (my colleague)

3) On outbound calls, the other party answers the call but hears a 'ringing' tone still