Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: cahrens on February 12, 2018, 04:44:04 PM

Title: key map - Call Key 1 is flashing and won't stop.
Post by: cahrens on February 12, 2018, 04:44:04 PM

I have a phone that is in a keymap all by itself. The Call Key 1 button is flashing as if it is in use. When I delete the call key in the map the flashing moves to the next call key. I removed all the call keys and then readded and the flashing is back on Call Key 1. Any idea what would cause that call key to flash?

Title: Re: key map - Call Key 1 is flashing and won't stop.
Post by: acejavelin on February 12, 2018, 05:25:02 PM

Check station flags... I am not sure what would make the call key flash, but whenever weird things are going on I always check station flags, and if I can't find anything copy a good set's station flags to the set.

Title: Re: key map - Call Key 1 is flashing and won't stop.
Post by: DND ON on February 12, 2018, 05:39:28 PM

Defective phone. Swap phones to see it the problem goes away or follows the phone.

Title: Re: key map - Call Key 1 is flashing and won't stop.
Post by: NTEDave on February 15, 2018, 05:15:09 AM

There's a couple of versions of system firmware that causes this.

You will need to delete the phone and re-create it in Mitel System Admin and Diagnostics, it's the only way I have found to fix it.