11
MiVoice Office 250/Mitel 5000 / Re: How to connect a node to a remote paging system
« Last post by JeffonJohnsIsland on April 25, 2024, 03:51:06 PM »Unrelated to the paging system, but I think it was a nice fix, only took me a while to figure it out. Maybe it will help someone else.
We only have four nodes. Most locations are at warehouses/offices associated with growing and packing apples. One is at a golf course, with a restaurant. I switched them from a Avaya Partner to a node on our Mitel system a while back. They were frustrated with Google Reservations, after I switched them from the Partner to Avaya it started calling the wrong number for reservations. The number Google started calling (via DEE) was an employees cell. I fixed Google calling wrong number by pointing the number at the restaurant phones, bypassing the phone tree. Not ideal. I finally figured out Google reservations always showed the same caller ID. So I added the number Google used to call routing table three and pointed it to the restaurant phone extensions--like how I route harassing phone callers to a very long pause/greeting/dead air in a CRA, then it hangs up. Yes, that is whack-a-mole, but works for unsophisticated callers. Then I was able to route the restaurant number back to the phone tree and they were happy, yea.
Anyway, maybe this will help someone else. Again, thanks to everyone who has helped me and thanks for the knowledge in this forum.
Jeff
We only have four nodes. Most locations are at warehouses/offices associated with growing and packing apples. One is at a golf course, with a restaurant. I switched them from a Avaya Partner to a node on our Mitel system a while back. They were frustrated with Google Reservations, after I switched them from the Partner to Avaya it started calling the wrong number for reservations. The number Google started calling (via DEE) was an employees cell. I fixed Google calling wrong number by pointing the number at the restaurant phones, bypassing the phone tree. Not ideal. I finally figured out Google reservations always showed the same caller ID. So I added the number Google used to call routing table three and pointed it to the restaurant phone extensions--like how I route harassing phone callers to a very long pause/greeting/dead air in a CRA, then it hangs up. Yes, that is whack-a-mole, but works for unsophisticated callers. Then I was able to route the restaurant number back to the phone tree and they were happy, yea.
Anyway, maybe this will help someone else. Again, thanks to everyone who has helped me and thanks for the knowledge in this forum.
Jeff