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MiVoice Office 250/Mitel 5000 / Call Recording
« on: April 04, 2017, 09:57:08 AM »
Hi all
What do you currently use/recommend for call recording?
At the moment I have my calls recorded by the provider end, rather than on-premis. The system is web based and a bit slow and kludgy. The archiving tool is also a bit flaky so I'd like to look at bringing our recording locally.
I have 20+ SIP trunks which need recording. We have TIM Plus for our wall boards, and Mitel Phone Manager on desktops. I know both of these are extendable to include recording calls - are they any good, or should I look elsewhere?
Thanks in advance for any tips!
What do you currently use/recommend for call recording?
At the moment I have my calls recorded by the provider end, rather than on-premis. The system is web based and a bit slow and kludgy. The archiving tool is also a bit flaky so I'd like to look at bringing our recording locally.
I have 20+ SIP trunks which need recording. We have TIM Plus for our wall boards, and Mitel Phone Manager on desktops. I know both of these are extendable to include recording calls - are they any good, or should I look elsewhere?
Thanks in advance for any tips!