Mitel Forums - The Unofficial Source

Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: ewelton on November 22, 2013, 05:00:49 PM

Title: Kinda ghost extensions
Post by: ewelton on November 22, 2013, 05:00:49 PM

I have this problem on both kinds of our mitel controllers. We have primarily SX2000's also some MXe3300's.

I have an extension on a 3300 that will not show up anywhere on the controller except on the "Telephone Directory Assignment" page and also shows up on Ops Manager.

Vise Versa I also have a 2000 that sees a different extension when I st ext and also locate ext but Ops Manager does not see it.

These 2 issues create some wonderful Sync issues between our 19 controllers.

Title: Re: Kinda ghost extensions
Post by: ewelton on November 25, 2013, 12:15:09 PM

I also forgot to add that I ran DBMS CHECK FULL with no error found.

Title: Re: Kinda ghost extensions
Post by: lundah on December 09, 2013, 11:02:42 AM

So the directory on the network element is out of synch with OpsManager? You'll have to decide which one is the most correct and then do a full propogate or full collect, depending on if you want OpsManager to override the NE databases or vice versa.