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SIP On Mitel / Re: UC360 Not Registering
« on: April 12, 2017, 02:53:13 AM »
Yep!
News:
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SIP On Mitel / Re: UC360 Not Registering
« on: April 06, 2017, 08:42:25 AM »
Have received the replacement UC360 and guess what...........same issue.
I'm looking at the Micollab server and am pretty sure i've run out of licenses.
I have 5 0f 5 MiCollab Client deskphone licenses used. Don't know if this has any bearing, i'm not even sure if licenses are needed for these devices, is it coincidental that i've just registered 5 units?
Can the devices be unregister from the MAS and controllers? cannot find a way of doing it.
I'm looking at the Micollab server and am pretty sure i've run out of licenses.
I have 5 0f 5 MiCollab Client deskphone licenses used. Don't know if this has any bearing, i'm not even sure if licenses are needed for these devices, is it coincidental that i've just registered 5 units?
Can the devices be unregister from the MAS and controllers? cannot find a way of doing it.
3
SIP On Mitel / Re: UC360 Not Registering
« on: April 05, 2017, 04:45:27 AM »
Thanks for the post guys,
I'd changed the country variant to UK as with all other UC360's on our network; the default was New Zealand.
This had no effect on this particular unit, I've since sent it back to my supplier for a replacement.
Hopefully, I have better luck with the new unit.
I was just worried that I may have reached some sort of threshhold on how many of these devices you can have.
I'd changed the country variant to UK as with all other UC360's on our network; the default was New Zealand.
This had no effect on this particular unit, I've since sent it back to my supplier for a replacement.
Hopefully, I have better luck with the new unit.
I was just worried that I may have reached some sort of threshhold on how many of these devices you can have.
4
SIP On Mitel / Re: UC360 Not Registering
« on: March 31, 2017, 03:47:36 AM »
Thanks for your replies.
I can confirm the config is the same as on the server.
I've set up a known working UC360 with the same SIP Settings and that registers on the controller without any issues.
I think this device could be faulty. Will send it back to the supplier for a replacement.
I can confirm the config is the same as on the server.
I've set up a known working UC360 with the same SIP Settings and that registers on the controller without any issues.
I think this device could be faulty. Will send it back to the supplier for a replacement.
5
SIP On Mitel / UC360 Not Registering
« on: March 29, 2017, 12:02:18 PM »
Hi All,
Has anyone experienced a network registration failure on the UC360, A001 variant. I've rolled out a number of these successfully on our network but am getting a VCS initialization Timeout message on the unit before it reboots. I've updated the firmware to v2.1.5.3. Hardware revision is CA5R
I've tried to assign known working DDI's to the device which have been utilised on other UC360's but without success on this one.
Could it be a corrupt firmware! I've rolled it back to it's original firmware and factory settings and then upgraded it again from a fresh download and sd card.....but still no joy!
Any help would be greatly appreciated.
Thanks
Has anyone experienced a network registration failure on the UC360, A001 variant. I've rolled out a number of these successfully on our network but am getting a VCS initialization Timeout message on the unit before it reboots. I've updated the firmware to v2.1.5.3. Hardware revision is CA5R
I've tried to assign known working DDI's to the device which have been utilised on other UC360's but without success on this one.
Could it be a corrupt firmware! I've rolled it back to it's original firmware and factory settings and then upgraded it again from a fresh download and sd card.....but still no joy!
Any help would be greatly appreciated.
Thanks
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