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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Crowtalks on May 17, 2017, 09:41:13 AM

Title: Assigning multiple DID appearances on 53XX phones MiVoice Office 6.2
Post by: Crowtalks on May 17, 2017, 09:41:13 AM

Apparently I have gone brain dead, as I can't remember how to assign multiple key appearances of a DID to the phones on a 5000...example...customer wants 123-4567 to have three appearances on a 5330 set, so they can potentially field three different calls.

I know on the 3300 you can set either multicall or key system keys and each key acts independently.

Thanks, Jim

Title: Re: Assigning multiple DID appearances on 53XX phones MiVoice Office 6.2
Post by: Tech Electronics on May 17, 2017, 09:56:44 AM

Crowtalks,

No worries, In the MiVO-250 they are call Call Keys and each on you add will have a different number, that is if you don't need them as individual trunks like a KSU.
Thanks,

TE

Title: Re: Assigning multiple DID appearances on 53XX phones MiVoice Office 6.2
Post by: Crowtalks on May 17, 2017, 10:10:41 AM

Yeah, that's right...from what I recall with the 5000...you can't modify the label on those keys to reflect 123-4567 (on a 5330 phone)...or can you?

Along the same line...how can I build three Call Keys for three DID appearances and also have two separate intercom appearances of the same extension on my keymap? I'm thinking if I have Call Keys and Intercom keys, the intercom keys light together...

Thanks, Jim

Title: Re: Assigning multiple DID appearances on 53XX phones MiVoice Office 6.2
Post by: Crowtalks on May 18, 2017, 04:14:02 PM

I looked at my reply and to me it looked a little haughty...I wasn't "schooling" you which is how it looked to me, rather it was a light-bulb moment, as in "Oh, that's right!, I remember now...

Thanks, Jim