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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: solic on April 12, 2017, 07:20:16 AM

Title: How to see Ip address in mitel 53XX phones
Post by: solic on April 12, 2017, 07:20:16 AM

Hi all
Does anyone know how to see Ip address in mitel 53XX phones?
I mean when they are up and working and i want to see what is he ip address the phone gets/
Thanks

Title: Re: How to see Ip address in mitel 53XX phones
Post by: Tech Electronics on April 12, 2017, 08:26:08 AM

solic,

Go into database programming and then under Operations you will see IP Device Status; click on that. It will give you the extension and IP Address of all the IP Phones programmed in the system.

There is a way to do it through the phone, but since I never do it I am not sure as to what it is. Something along the lines of holding both arrow keys releasing them and pressing the 2 key I think; like I stated earlier it isn't something I do.

Thanks,

TE

Title: Re: How to see Ip address in mitel 53XX phones
Post by: sarond on April 12, 2017, 08:42:18 AM

To view it from the phone you need to get into config menu.

Hold down both volume keys, release volume up while still holding vol down. Dial 234 (CFG), then release the vol down key.
This should enter the config menu where you can view network parameters.

Title: Re: How to see Ip address in mitel 53XX phones
Post by: acejavelin on April 12, 2017, 11:19:16 AM

You can also see it from Mitel System Administration & Diagnostics application, activate advanced monitoring and go to the Resources & device info tab, in the Phone window double click any extension to see it's IP address, MAC address, feature status and other information such as ACD login status.

Title: Re: How to see Ip address in mitel 53XX phones
Post by: DND ON on April 12, 2017, 12:59:39 PM

That screen is great for the complaint that a phone isn’t ringing, and the user swears that they’re logged into the ACD. Send them a screen shot that shows differently!

Title: Re: How to see Ip address in mitel 53XX phones
Post by: solic on April 13, 2017, 04:55:47 AM

Thank you all Very much

Title: Re: How to see Ip address in mitel 53XX phones
Post by: mkane@crmccares.com on June 20, 2023, 05:59:46 PM

Also found All IP Telephones on our Mitel Controller Web Interface (MiVoice Business) under Maintenance and Diagnostics -> IP Telephone Inventory -> All IP Telephones

Title: Re: How to see Ip address in mitel 53XX phones
Post by: lundah on June 22, 2023, 04:04:17 PM

Quote from: mkane@crmccares.com on June 20, 2023, 05:59:46 PM

Also found All IP Telephones on our Mitel Controller Web Interface (MiVoice Business) under Maintenance and Diagnostics -> IP Telephone Inventory -> All IP Telephones

This is the MiVO 250 forum, so that's not really relevant.