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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: PrimaHealthIT on March 31, 2017, 10:22:21 AM

Title: DEE from multiple extensions
Post by: PrimaHealthIT on March 31, 2017, 10:22:21 AM

Is it possible to use DEE or any other method to do the following:
Call single extension>forward to multiple extensions>then those extensions forward to cell phones if not picked up internally?
Any help would be greatly appreciated. TIA.

Title: Re: DEE from multiple extensions
Post by: dwayneg on March 31, 2017, 04:39:34 PM

Depends on how many cells you want to use it for.  There's space in DEE for Mobile, Mobile 2, Home and Home 2, so theoretically you could ring 4 external devices (by calling cell 3 & 4 Home and Home 2).  With what you describe I think you'd need to break the chain of forwards maybe. I don't think a sys fwd for ext 100 to 101 will hit the DEE for 101.  If that's the case use a CRA to break the fwd path: 100 fwd to CRA 200, maybe say "please wait while I try to locate someone for you" or just use no recording.  CRA 200 would use TIME OUT in DIGIT TRANSLATION to send call to the phone or phantom 101.