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Messages - jacklw2011

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1
Non-Mitel Chatter / Re: 3CX Help
« on: May 09, 2014, 07:26:05 AM »

Hi, well even if it has a long ring internal I still don't want the US tone when I'm ringing clients etc or external for that matter, It's annoying and after paying a lot of money for a phone system, it's even more annoying. Even the Customer Service team at 3CX are a waste of space as they don't even know how to change it!

2
Non-Mitel Chatter / Re: 3CX Help
« on: May 08, 2014, 11:03:03 AM »
Hey,

I get the US ring even when I'm accessing my local mailbox or ringing internal extensions :(

3
Non-Mitel Chatter / Re: 3CX Help
« on: May 05, 2014, 10:44:01 AM »
Hi,

Yes, that is the very first place I went to and nobody came up with a solution, hence the fact I came here ;)

4
Non-Mitel Chatter / Re: 3CX Help
« on: May 05, 2014, 09:33:44 AM »
Hey,

No, It's not on the Handset as it's already set to the UK tones etc.

5
Non-Mitel Chatter / Re: 3CX Help
« on: May 05, 2014, 07:51:38 AM »
Hey guys...

Thanks for the response. I have made sure we have United Kingdom selected in Settings > Advanced. I have also downloaded the UK Voice Set prompts which I was hoping would change the ring tone to the UK "Ring Ring" but unfortunately it hasn't!

I'm quite amazed why this simple feature is so hard to find or change. Asterisk is very easy but 3CX is a pain! I cannot even find anything online :(

6
Non-Mitel Chatter / Re: 3CX Help
« on: May 03, 2014, 10:04:36 AM »
Anyone??

7
Non-Mitel Chatter / 3CX Help
« on: May 02, 2014, 03:03:00 PM »
Hey Guys...

Anyone know how to change the 3CX Dial tone to the UK one? It's currently the United States one and we don't want it in our office.

Thank you.

8
SIP On Mitel / Re: Blank Screen 5212
« on: March 18, 2014, 11:19:50 AM »
Thread redundant now:-

I set up 3CX and everything is fine.

Thanks

9
SIP On Mitel / Re: Blank Screen 5212
« on: March 17, 2014, 01:36:24 PM »
Hi,

Ummm. There is no option for a stun server address in any of the Mitel Web config tools! The only option is for STUN Server IP which is not an address, the stun server is stun.sipgate.co.uk, would I put that there?

Also what else do I have to do? I'm just so lost now! My old one was set up already for me but since I got this new one it's just a hassle!

10
Non-Mitel Chatter / Mitel 5212 STUN Server, Where is it?
« on: March 16, 2014, 10:17:31 AM »
Hey,

Anyone know how to configure the STUN settings in web config? I can't find where I put the server address!

Thanks

11
SIP On Mitel / Re: Blank Screen 5212
« on: March 16, 2014, 09:20:27 AM »
It seems as though I managed to set up one of my SIP accounts as I can ring out but can't get calls to come through, where do I configure the STUN server using the Web Config tool?

12
SIP On Mitel / Re: Blank Screen 5212
« on: March 15, 2014, 08:08:14 PM »
Hey,

Yeah, I updated the firmware for SIP and it's ok now (blank screen gone) However, I get the *NO REG* display on the screen and have tried with 3 different SIP providers :( Don't know what's going on! The main one I want to use is Sipgate.co.uk as I have all my extensions set up on that already but I can't register the phone with it!

Aaargh!

13
SIP On Mitel / Re: Blank Screen 5212
« on: March 15, 2014, 01:39:36 PM »
Please guys... Any help? it would be much appreciated!

14
SIP On Mitel / Blank Screen 5212
« on: March 14, 2014, 03:16:28 PM »
Hi,

I set my Mitel 5212 up today and plugged it into the router, set the phone to SIP mode and let the phone do it's thing. The phone rebooted and got the IP address from the router, the screen displayed the following: "Unzip main load Booting SIP......." Then this: "Starting Main Booting SIP " and then nothing!A totally blank screen with just the backlight on! What is wrong? Have I missed something out?

Thanks,

Jack.

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