Topics

1

Mitel MiVoice Business/MCD/3300 / Repeated re-booting of Mitel MX Controller

« on: June 28, 2017, 12:58:16 PM »

Dear All,
We have an old MX Controller that has been functional until recently when it started to re-booting repeatedly and fail to boot-up as expected after lightning effect that affected the Analogue On-Board card (AOB). We initially thought that the hard drive had crashed or corrupted in the process when the burnt card was removed. However, we were able to re-load or re-install the software (Rel ICP 9.0) and the manual software went on well and completed as expected. At the end of the software installation, the system (controller) rebooted as expected to load from the HDD but surprisingly, it failed to reboot well rather it continued to reboot repeatedly. The rebooting log was captured and attached here for your review. Kindly review the log and advise as necessary. There seems to be failure of the FPGA and hardware initialization as shown on the coloured  part of the logs (light green and purple).

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Mitel MiVoice Business/MCD/3300 / Mitel NSU software load version 1.3

« on: September 24, 2014, 12:00:21 PM »

Dear All,

Please, I am in need of NSU software load 1.3 to flash an NSU connected to SX-2000 running LW 34 Rel 1. The NSU appeared corrupted and have continued to reboot repeatedly. Any  idea on where to download the needed software? I have gone through Mitel online software download but could not locate  the  needed software which usually come with 3300 ICP SW Rel.  4.1 to 5.2
I was able to locate 3300 ICP software Rel. 3.3, 6.0, 7.0  till 9.0.

Please, your valued response is highly appreciated.

Thank you.

Melabum

3

Mitel MiVoice Business/MCD/3300 / Problem with 5330 IP Phone

« on: September 10, 2014, 02:08:22 PM »

Hi all,

I am having challenges with Mitel 5330 IP Phone which were installed and connected to Mitel 3300 ICP , LX Controller running software rel. 9.0.

The installation is over 5 years old with over 450 IP phones (a mix of 5304, 5302, 5240, 5330 etc). All the phones have been working without problem until yesterday when all the 5330 IP phones  suddenly started to display "Application Loading" continuously even after the reboot of same. The phone are working (that is calls can be made and received on the phone) but the continuous loading of application is not allowing the phones to display the user's configured programmable keys features. There was no form of system software upgrade therefore, the observed behavior of the phones (only the 5330 IP phones) is strange. Please, any idea on how to overcome this challenge? Attached is the picture of our observation.

Thank you.

Melabum

4

Mitel MiVoice Business/MCD/3300 / Configuration of static IP address for 5550 console on Mitel 3300 rel 5.0

« on: July 04, 2013, 08:31:08 AM »

Please, any idea on how to program static IP address for 5550 console with the Mitel DHCP disabled?

Again, any possible idea why a functional console (goes off intermittently) is generating false ringing repeatedly without incoming calls?