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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: berkley on July 19, 2018, 08:17:04 AM

Title: Barge in using digital phones
Post by: berkley on July 19, 2018, 08:17:04 AM

I need a little clarification on how the barge in feature works and anything special I need to do to program it/ activate it.

Thanks for your help!!

Title: Re: Barge in using digital phones
Post by: Tech Electronics on July 19, 2018, 03:55:32 PM

Berkley,

Most Inter-Tel digital phones that support Off-Hook Voice Announce require a PCDPM to be installed for the second audio path.

What style phones do you have?

Thanks,

TE


Sent from my iPhone using Tapatalk

Title: Re: Barge in using digital phones
Post by: berkley on July 27, 2018, 06:24:20 PM

I apologize for the delay. Vacation got in the way a bit.

We will be using 8568 digital phones. I havent used barge in on the 250 before so Im not sure what buttons I need and how they operate. Reading the materials it appears to be a three step process?

Title: Re: Barge in using digital phones
Post by: DND ON on August 04, 2018, 06:54:30 PM

The station doing the Barge In needs to be the Supervisor of a hunt group that the station is a member of. Program a Station Monitor key and Barge In key on the Supervisor's phone.

The Supervisor first monitors the call, and can then Barge In.

Title: Re: Barge in using digital phones
Post by: berkley on August 05, 2018, 09:53:05 AM

Thank you for clarifying it for me.

Title: Re: Barge in using digital phones
Post by: berkley on August 15, 2018, 10:13:34 AM

Thanks for your help! Works like a charm!