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Mitel SX200, SX2000, and older SX platforms / Re: Remote Back up
« on: June 10, 2016, 05:10:27 PM »
I do backups on all my 200ICP and Ax every month with ftp, do you have a firewall that is blocking it
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Mitel MiVoice Business/MCD/3300 / Re: Night Service
« on: January 26, 2016, 09:54:37 AM »
thanks for that clarification acejavelin, good to know, ESM stands for Embedded System Management used to login from web gui, see attached
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Mitel MiVoice Business/MCD/3300 / Re: Night Service
« on: January 25, 2016, 03:55:25 PM »
do you have remote access to the ESM, if so you could use the maintenance command "cp service" to view or change night service
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Mitel SX200, SX2000, and older SX platforms / Re: 200ICP, some phones can't call 911
« on: November 02, 2015, 08:12:05 AM »
is this what you are looking for?
Body/Solutions
With the introduction of the PRI on the embedded modules on the SX 200 ICP, the method in which to activate the debug commands have changed. On the NSU or the PRI card, you would connect directly with a serial cable and type commands such as option +dispcall to see different types of information for troubleshooting.
With the embedded PRI module, these commands are input in CDE form 43. To view the output of these commands, you have to secure telnet to the SX200 ICP on port 2002.
This is a list of the commands which are useful for troubleshooting.
pri chan state It gives a snapshot view of status of the link. Similiar to the Option state on the NSU
pri discall on It allows you to see info on calls in both directions Similar to the option + dispcall on the NSU
Shell restarted
-> 2013-03-25 07:05:26 5/2/23VTS --> PSTN: DNIS/Called # = 613-222-1234
2013-03-25 07:13:35 5/2/1VTS <-- PSTN: DNIS/Called # = 1234 ANI/Calling # = 613-222-1234
pri discall off Turns off the output of this information Similar to option - dispcalll on the NSU
pri cause on Allows you see the cause code information Similar to option + cause on the NSU
pri cause off Turns off the output of this information Similar to option - cause on the NSU
tsp l2l3 on Turns on the Layer 2/3 trace Should only be done on Request from Mitel
This is the only one that really shows anything
tsp l2l3 off Turns off the Layer 2/3 trace
To turn these commands on or off, log into CDE form 43 and go to the bay/slot of the link you want to run these command on, and tab over to the COMMENTS field and type them in. To view them, secure telnet to port 2002 on the controller.
Log into installer level only using proper telnet
Body/Solutions
With the introduction of the PRI on the embedded modules on the SX 200 ICP, the method in which to activate the debug commands have changed. On the NSU or the PRI card, you would connect directly with a serial cable and type commands such as option +dispcall to see different types of information for troubleshooting.
With the embedded PRI module, these commands are input in CDE form 43. To view the output of these commands, you have to secure telnet to the SX200 ICP on port 2002.
This is a list of the commands which are useful for troubleshooting.
pri chan state It gives a snapshot view of status of the link. Similiar to the Option state on the NSU
pri discall on It allows you to see info on calls in both directions Similar to the option + dispcall on the NSU
Shell restarted
-> 2013-03-25 07:05:26 5/2/23VTS --> PSTN: DNIS/Called # = 613-222-1234
2013-03-25 07:13:35 5/2/1VTS <-- PSTN: DNIS/Called # = 1234 ANI/Calling # = 613-222-1234
pri discall off Turns off the output of this information Similar to option - dispcalll on the NSU
pri cause on Allows you see the cause code information Similar to option + cause on the NSU
pri cause off Turns off the output of this information Similar to option - cause on the NSU
tsp l2l3 on Turns on the Layer 2/3 trace Should only be done on Request from Mitel
This is the only one that really shows anything
tsp l2l3 off Turns off the Layer 2/3 trace
To turn these commands on or off, log into CDE form 43 and go to the bay/slot of the link you want to run these command on, and tab over to the COMMENTS field and type them in. To view them, secure telnet to port 2002 on the controller.
Log into installer level only using proper telnet
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Mitel SX200, SX2000, and older SX platforms / Re: 200ICP, some phones can't call 911
« on: October 30, 2015, 03:47:02 PM »
if all other sets can route to 911 with the same tenant, cos and cor I would think it is a bug. I went through the release notes I have but didn't find that issue. What does the user hear when 911 is called? Anything on the SMDR?
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Mitel MiVoice Business/MCD/3300 / Re: 3300 MCD6.0 Day/Night Mode Log
« on: October 23, 2015, 08:54:57 AM »
I have it as a feature key on my 5340 phone
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Mitel SX200, SX2000, and older SX platforms / Re: Mitel SX200 ICP copy keys
« on: October 01, 2015, 04:56:31 PM »
yes
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Mitel SX200, SX2000, and older SX platforms / Re: Blocking all but 911 and operator calls
« on: October 01, 2015, 03:54:26 PM »
I am assuming this is a 200 of some sort
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Mitel SX200, SX2000, and older SX platforms / Re: Blocking all but 911 and operator calls
« on: October 01, 2015, 03:53:33 PM »
call block room to room only applies when applied by the attendant, to block common area phones from calling rooms I would use tenanting, form 5. Put the common areas in one tenant and the rooms in another and deny them in form 5
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Mitel SX200, SX2000, and older SX platforms / Re: MITEL SX200 UNLOCK EXTENSIONS
« on: October 01, 2015, 08:57:25 AM »
I have has this same trouble yesterday and a few times before, what I did was extract the card for about 15 seconds and then insert again and the trouble has never come back, I am not saying the card is bad but I would try that first
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