Messages

31

Mitel MiVoice Business/MCD/3300 / Re: Automatic Dial 8

« on: May 26, 2017, 02:21:44 PM »

Weird I just tested it here and it worked.

speedcall 555 actual number 9 override yes
assoc 5678 hotline 555

picked up handset and dialed 1-npa-nxx-0000

32

Mitel MiVoice Business/MCD/3300 / Re: Automatic Dial 8

« on: May 26, 2017, 01:59:51 PM »

What about a speedcall for example 555 that dial 8

33

Mitel MiVoice Business/MCD/3300 / Re: Use different trunks for same digits dialled

« on: May 26, 2017, 01:42:20 PM »

What about tenanting?

34

Mitel MiVoice Business/MCD/3300 / Re: Automatic Dial 8

« on: May 26, 2017, 01:40:34 PM »

What about using the associated directory number form and make the analog set a hotline with the associated number 8

35

Non-Mitel Chatter / Re: Caller ID lookup

« on: May 09, 2017, 08:05:22 AM »

Caller ID name lookup

36

Non-Mitel Chatter / Caller ID lookup

« on: May 08, 2017, 04:45:42 PM »

Ran across this one today

Pretty good

https://www.opencnam.com/

37

Mitel MiVoice Business/MCD/3300 / Re: Automatic Day/Night Service for Tenant 2

« on: March 24, 2017, 12:23:33 PM »

What about using night2 and then scheduled night service?

38

Mitel MiVoice Business/MCD/3300 / Re: how to get two 3300 units to reconnect after network outage

« on: March 23, 2017, 04:42:36 PM »

This is a long shot but go into the ICP/PBX networking on each element and change the IP address to something else then save it then change it back.


I have never had one not recover on its own before.

39

Mitel MiVoice Business/MCD/3300 / Re: how to get two 3300 units to reconnect after network outage

« on: March 23, 2017, 04:25:45 PM »

Yes you can under maintenance and diagnostics

ping <ipaddress>

Also try on both controllers

busy xnet all ip
rts xnet all ip

40

Mitel MiVoice Business/MCD/3300 / Re: how to get two 3300 units to reconnect after network outage

« on: March 23, 2017, 03:27:25 PM »

Signalling   | Link | Dest |   XNET   | State        |  Owner  | ID   |Status 
Dvc Location  |Handle|Switch| Trunk Id |              |         |      |       
-------------------------------------------------------------------------------
 1 1 11       |      |    1 |          |Manbusy       |         |      |       
 1 1 11       |      |    2 |          |Manbusy       |         |      |       
-------------------------------------------------------------------------------

 

Your XNET trunks are in manbusy

try rts xnet all

41

Mitel MiVoice Business/MCD/3300 / Re: the servername is empty in this record

« on: March 07, 2017, 09:01:32 AM »

Do you have all of the following set up?

    System Options form

    Enter the MiVoice Business system name, the email server IP address, and the sender's email address (if applicable).

    VM Network Servers form

Configure as follows:

    Enter the host name as defined in the System Options.

    Enter the Network element type: 3300 ICP

    Set "Local" to Yes

    Set "Cluster" to True or False as required (if applicable)

    Enter the PNI (if applicable)

    Enter the IP address of this ICP as defined in the ICP/PBX Networking

    Enter DNS name of the ICP

    Identify the time zone

    Enter a comment in the Comment field.

42

Mitel MiVoice Business/MCD/3300 / Re: the servername is empty in this record

« on: March 07, 2017, 08:36:18 AM »

Are you using the embedded voicemail to forward messages to an email server?

43

Mitel MiVoice Business/MCD/3300 / Re: Line Measuring Tool

« on: March 06, 2017, 03:40:32 PM »

Its built into the system forms "Line Quality Measurement"

Search the help for LMT it goes through the setup

Also if you have the millwatt test number and the silence test number at the CO it helps. if not you can set up loopbacks and do them from the 3300

44

Mitel MiVoice Business/MCD/3300 / Re: Most Common Outside Line Access Code in CA

« on: February 27, 2017, 08:50:35 PM »

The last couple of systems I have done I have used a 1 for outside access

So you just tell the customer they need to dial 1+ for every number? lol... guess that works since there is no "Direct to ARS" feature in the MCD.

Well there are 7 or 8 area codes just in the SE of the state so dialing 10 digits is pretty much the norm.

45

Mitel MiVoice Business/MCD/3300 / Re: Most Common Outside Line Access Code in CA

« on: February 27, 2017, 11:16:32 AM »

The last couple of systems I have done I have used a 1 for outside access