1
News:
Welcome to Mitel Forums. The Mitel resource - by techies, for techies...
Show Posts
This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.
2
Mitel MiVoice Business/MCD/3300 / Wireless heasdsets
« on: October 22, 2014, 03:18:01 PM »
Has anyone else had a problem with the mic on the wireless headsets breaking in half?
3
Non-Mitel Chatter / Verizon Product Retirement Timeline?
« on: June 19, 2014, 08:36:09 AM »
Not sure if this is true or not I found it on another forum.
ATT Product Retirement Timeline
High Level Description: This is to advise that the retirement dates for ISDN PRI, BRI, Digital Trunking and SuperTrunk services are as follows:
• Sales Hold: 6/30/15 – No new Circuits
• Grandfather:
6/30/16 – The only allowable MACD is a disconnect
• Sunset:
10/15/19 – No new circuits. All circuits must be disconnected.
Verizon Product Retirement Timeline
Effective May 18, 2013 ILEC ISDN BRI (as business lines) service is grandfathered (existing customers may keep their service, however no moves adds or changes can be made to the service). However, the service is still available for ISDN BRI “Centrex".
For ordering ISDN BRI Centrex, please resubmit your request to SPOA requesting "ISDN service over Custopak".
Use the script below to submit an order request for Centrex ISDN BRI service to cbs.spoa@verizon.com. Please be sure to copy order manager Rick Stokely -ricky.stokely@one.verizon.com. Once confirmation is provided the SPOA rep will send a PIC Freeze form to be completed to process the order request. For any questions or concerns contact the Service Program Manager Ben Cox – Benjamin.f.cox@verizon.
One CENTREX ISDN circuits with CAPABILITIES PACKAGE R? ( (2B plus D, Cap. Pkg R?)
Long Distance PIC: Verizon 0222- PIC FREEZ/PIC RESTRICT ?
Local PIC: Verizon 0222- PIC FREEZ/ PIC RESTRICT ?
ATT Product Retirement Timeline
High Level Description: This is to advise that the retirement dates for ISDN PRI, BRI, Digital Trunking and SuperTrunk services are as follows:
• Sales Hold: 6/30/15 – No new Circuits
• Grandfather:
6/30/16 – The only allowable MACD is a disconnect
• Sunset:
10/15/19 – No new circuits. All circuits must be disconnected.
Verizon Product Retirement Timeline
Effective May 18, 2013 ILEC ISDN BRI (as business lines) service is grandfathered (existing customers may keep their service, however no moves adds or changes can be made to the service). However, the service is still available for ISDN BRI “Centrex".
For ordering ISDN BRI Centrex, please resubmit your request to SPOA requesting "ISDN service over Custopak".
Use the script below to submit an order request for Centrex ISDN BRI service to cbs.spoa@verizon.com. Please be sure to copy order manager Rick Stokely -ricky.stokely@one.verizon.com. Once confirmation is provided the SPOA rep will send a PIC Freeze form to be completed to process the order request. For any questions or concerns contact the Service Program Manager Ben Cox – Benjamin.f.cox@verizon.
One CENTREX ISDN circuits with CAPABILITIES PACKAGE R? ( (2B plus D, Cap. Pkg R?)
Long Distance PIC: Verizon 0222- PIC FREEZ/PIC RESTRICT ?
Local PIC: Verizon 0222- PIC FREEZ/ PIC RESTRICT ?
4
Mitel MiVoice Business/MCD/3300 / External audible message waiting indicator
« on: May 05, 2014, 03:14:31 PM »
I recently installed a 3300 at a resort with mostly analog phones including the internal help desk phones. On the old system they had an audible message waiting indicator for the help desk I think the voicemail would call the phone and let it ring once then disconnect. My google fu is failing me I can find visual indicators and have set up the SMTP forward on the NuPoint but the help desk manager is still looking for an audible solution.
Any ideas?
Any ideas?
5
Non-Mitel Chatter / SIP testing software
« on: September 18, 2013, 04:35:56 PM »
Really cool tool to generate calls and stress the system. I was able to take my lab system to its knees
http://startrinity.com/VoIP/SipTester/SipTester.aspx
http://startrinity.com/VoIP/SipTester/SipTester.aspx
6
Non-Mitel Chatter / Wireless handset and headsets
« on: September 13, 2013, 01:19:12 PM »
When you have a large deployment of wireless headsets and handsets don't have multiple people pairing the devices at the same time.
Can you guess why?
Can you guess why?
7
Mitel MiVoice Business/MCD/3300 / IE 10 support notice for Mitel 3300
« on: July 11, 2013, 10:39:08 AM »
This document describes the symptoms of using Internet Explorer (aka I.E ) 10 and the option to enable I.E 10 compatibility mode. MCD 6.0 SP2 is officially scheduled to support I.E 10.
8
Mitel MiVoice Business/MCD/3300 / Disable speakerphone
« on: June 21, 2013, 01:20:05 PM »
I don't think there is a way to do this other than with a pair of snips
One of our sales pukes wants to be able to disable the speakerphones on certain desks.
Any ideas?
One of our sales pukes wants to be able to disable the speakerphones on certain desks.
Any ideas?
9
Non-Mitel Chatter / Fun with traceroute
« on: April 15, 2013, 11:51:59 AM »>tracert -h 100 216.81.59.173
SNIP
15 119 ms 121 ms 116 ms Episode.IV [206.214.251.1]
16 114 ms * 141 ms A.NEW.HOPE [206.214.251.6]
17 117 ms 116 ms 116 ms It.is.a.period.of.civil.war [206.214.251.9]
18 111 ms 111 ms 112 ms Rebel.spaceships [206.214.251.14]
19 114 ms 112 ms 117 ms striking.from.a.hidden.base [206.214.251.17]
20 114 ms 115 ms 111 ms have.won.their.first.victory [206.214.251.22]
21 128 ms 117 ms 121 ms against.the.evil.Galactic.Empire [206.214.251.25]
22 183 ms 113 ms 126 ms During.the.battle [206.214.251.30]
23 117 ms 126 ms 111 ms Rebel.spies.managed [206.214.251.33]
24 117 ms 117 ms 111 ms to.steal.secret.plans [206.214.251.38]
25 113 ms 116 ms 119 ms to.the.Empires.ultimate.weapon [206.214.251.41]
26 111 ms 116 ms 116 ms the.DEATH.STAR [206.214.251.46]
27 115 ms 109 ms 137 ms an.armored.space.station [206.214.251.49]
28 113 ms 164 ms 119 ms with.enough.power.to [206.214.251.54]
29 150 ms 115 ms 116 ms destroy.an.entire.planet [206.214.251.57]
30 129 ms 111 ms 116 ms Pursued.by.the.Empires [206.214.251.62]
31 111 ms 116 ms 112 ms sinister.agents [206.214.251.65]
32 113 ms 115 ms 111 ms Princess.Leia.races.home [206.214.251.70]
33 120 ms 111 ms 115 ms aboard.her.starship [206.214.251.73]
34 173 ms 113 ms 117 ms custodian.of.the.stolen.plans [206.214.251.78]
35 113 ms 117 ms 116 ms that.can.save.her [206.214.251.81]
36 118 ms 117 ms 116 ms people.and.restore [206.214.251.86]
37 114 ms 117 ms 163 ms freedom.to.the.galaxy [206.214.251.89]
38 114 ms 116 ms 116 ms 0-----I-------I-----0 [206.214.251.94]
39 112 ms 121 ms 117 ms 0------------------0 [206.214.251.97]
40 118 ms 116 ms 119 ms 0-----------------0 [206.214.251.102]
41 118 ms 112 ms 128 ms 0----------------0 [206.214.251.105]
42 122 ms 118 ms 115 ms 0---------------0 [206.214.251.110]
43 118 ms 117 ms 111 ms 0--------------0 [206.214.251.113]
44 115 ms 116 ms 117 ms 0-------------0 [206.214.251.118]
45 115 ms 116 ms 115 ms 0------------0 [206.214.251.121]
46 114 ms 116 ms 117 ms 0-----------0 [206.214.251.126]
47 163 ms 118 ms 112 ms 0----------0 [206.214.251.129]
48 112 ms 121 ms 116 ms 0---------0 [206.214.251.134]
49 112 ms 116 ms 122 ms 0--------0 [206.214.251.137]
50 114 ms 123 ms 115 ms 0-------0 [206.214.251.142]
51 113 ms 121 ms 121 ms 0------0 [206.214.251.145]
52 166 ms 119 ms 118 ms 0-----0 [206.214.251.150]
53 119 ms 131 ms 116 ms 0----0 [206.214.251.153]
54 118 ms 115 ms 126 ms 0---0 [206.214.251.158]
55 112 ms 116 ms 117 ms 0--0 [206.214.251.161]
56 118 ms 116 ms 116 ms 0-0 [206.214.251.166]
57 113 ms 116 ms 116 ms 00 [206.214.251.169]
58 117 ms 115 ms 116 ms I [206.214.251.174]
59 115 ms 116 ms 118 ms By.Ryan.Werber [206.214.251.177]
60 142 ms 121 ms 116 ms Blizzards.Breed.CCIE.Creativity [206.214.251.182]
61 116 ms 131 ms 139 ms Please.Try.Again.Tracerote.to.obiwan.scrye.net [206.214.251.185]
62 125 ms 116 ms 126 ms read.more.at.beaglenetworks.net [216.81.59.173]
10
Non-Mitel Chatter / VoIP Network assessments
« on: April 01, 2013, 12:03:00 PM »
What tools are you using?
11
Mitel MiVoice Business/MCD/3300 / MCD 6.0 and DSS
« on: March 11, 2013, 05:27:48 PM »
I might be losing my mind here but....
I just installed a customer with MCD 6.0 using DSS and none of the DSS appearances will ring even if they are set to ring or ring continuous.
The key line appearances will ring
You can have a DSS set to ring correct?
I just installed a customer with MCD 6.0 using DSS and none of the DSS appearances will ring even if they are set to ring or ring continuous.
The key line appearances will ring
You can have a DSS set to ring correct?
12
Mitel MiVoice Business/MCD/3300 / Whats new in 6.0
« on: December 21, 2012, 12:16:45 PM »
MCD Release 6.0
New Features and Capabilities
Location Based Call Routing directs designated numbers to appropriate services located in the same zone as the device from which the users are dialing.
Hot Desk PIN Security ensures that all hot desk users have strong PINs by forcing them to create new, more secure PINs. Users who log in with a weak PIN are automatically routed to the NuPoint Interactive Voice Response (IVR) system and guided through a PIN change. NuPoint, MAS, and MCD must all be configured for Hot Desk PIN Security to work. Each component has its own provisioning for proper integration.
Post Call Destination automatically forwards callers to a specified destination after the called party hangs up.
SIP-related enhancements:
SIP Hot Desking extends support for hot desking to the 5604 and 5607 wireless devices.
SIP Hot Desk Lockout - All SIP and Hot Desk user accounts now support a single lockout model. Hot Desk users are locked out from the system for 15 minutes if they enter an invalid PIN three times within five minutes. The number of attempts and the length of the lockout are programmable using the DISA values in the System Options form. See System Options.
Call Billing for SIP Gateway provides the following billing enhancements for SIP trunk calls:
the ability to send billing information to a trunk gateway, using the P-Asserted-Identity header
the ability to provision a Default_Billing_Number and a Default_CPN for each network zone; these numbers can be sent instead of a caller's or diverting party's public number for caller identification and billing purposes
the ability to provide correct public and billing number information for diverted calls and calls involving an EHDU
Transport_Layer_Security (TLS) as defined by RFC 2246 is supported for SIP connections with Mitel-branded TLS-capable SIP devices (including 5603, 5604, 5607) and any 3rd party SIP devices approved by Mitel's SIP Center of Excellence with TLS interworking.
SIP Trunk Bulk Registration: RFC 6140 is implemented to allow registering multiple DNs with a single registration name (see SIP Peer Profile) when configuring SIP trunks.
The following options added to accommodate customers' configuration needs:
SIP TLS - Use ip fqdn as last Common Name in Certificate (Controller Registry form)
If TLS use sips Scheme (SIP Devices Capabilities form)
Enable Mitel Proprietary SDP (SIP Devices Capabilities form)
New maintenance commands for querying SIP hot desk subscriptions.
Tandem Switch Support for Nupoint forwards incoming calls received across dial in trunks to a voice mailbox located on NuPoint or Embedded Mitel Express Messenger (EMEM). Forwarding to a voice mailbox is achieved through two new fields in the Trunk Attribute form; Dial In Trunks Answer Point and Dial In Trunks Insert Forwarding Information. For example, suppose "6135921234" is the called party number digits on the incoming trunk. The 6 leading digits "613592" are absorbed by programming the "Dial-In Trunks Incoming Digit Modification - Absorb" field. The "Dial In Trunks Insert Forwarding Information" field is set to "Yes" and the "Dial In Trunks Answer Point" field is programmed with the voice mail system destination digits. The forward from information contains the voice mailbox number "1234" and the call is directed to that mailbox to leave or listen to messages.
Embedded Unified Messaging (UM) lets MCD users receive and manage voice messages through an e-mail client. Message states are synchronized between the e-mail client (e-mail message store) and phone (voice message store). Embedded UM supports secure connections to the IMAP server using TLS or STARTTLS.
System Data Synchronization enhancements:
New maintenance commands for checking and repairing database inconsistencies that lead to SDS sync failures, removing elements from the network, and suspending data-sharing with an element.
GDM CHECK USERANDSERVICE
GDM REPAIR USERANDSERVICE
REMOVE NE
REMOVE SHARING NE
reduction in SDS sync failures caused by Telephone Directory conflicts, particularly in a clustered hospitality environment where the frequency of tel dir changes is high.
External Twinning - A new type of Multi-device User Group limited to two members, usually a desk phone and a cell phone. The External Twinning solution does not consume a Multi-device User license. Instead, it consumes an IP User license and possibly an External Hot Desk User license. You can now program a Full Service user as the prime of a Multi-device User group if the group type is External Twin. The IP User license for the group is consumed when you program the Full Service user in the User Device Configuration form.
Hebrew prompt support added to the MCD embedded voice mail application.
MCD for Industry Standard Server (ISS) can operate as a Designated License Manager and obtain system licenses while disconnected (offline) from the Application Management Center (AMC). Formerly, licenses could only be obtained while online.
Embedded Voice Mail Time Zone Support - MCD now supports local timestamps in embedded voice mail messages when an external hot desk user is in a different time zone than the system time zone. See Date and Time for more information.
Direct Transfer to Voice Mail sends an active call to the requested user's voice mailbox without ringing the phone and waiting for the system to forward the call to the voice mail system.
Embedded Voice Mail available to Mitel Communications Director for Industry Standard Servers (MCD for ISS).
Anonymous FTP accounts are no longer supported on MXe Server, MCD for ISS, Multi-Instance Communications Director (MICD), and Virtual Mitel Communications Director (Virtual MCD) platforms.
The SNMP Agent in MCD is now disabled by default.
Class of Service changes:
New option, Fax Capable, separates fax functionality from Campon Tone Security which is optional (but recommended) for fax operation. Also changed "Campon Tone Security / FAX Machine” option to “Campon Tone Security”.
"ACD Logout Agent No Answer Timer" renamed to "ACD Agent No Answer Timer. See Class of Service Options.
New option, ACD Agent Behavior on No Answer, lets you select agent behavior on no answer. Select "Logout" to automatically log out agents on no answer or "Absent" to automatically make agents absent from all groups on no answer. See Class of Service Options.
New option, Backlighting_Enabled, turns off (after a configurable period of inactivity) the backlight on all MiNet 53xx series phones that have one.
New option added for single-line displays sets to display the original caller ID for calls forwarded/rerouted to the set instead of the forwarding party ID.
New option, Auto Release on Key Select, for multi-line sets disconnects the active call when the user selects another line to answer a waiting call.
System option "ACD Logout Last Agent On No Answer" renamed to "ACD Make Last Agent Unavailable on No Answer". See System Options.
A Ring Group can function as an emergency answering point and trigger an SNMP trap to notify Mitel Emergency Response Adviser (or any other application listening for the trap) whenever the group receives a call.
Auto insertion of ARS prefix digits for calls initiated from the Call History phone app is extended to the 5320, 5330, 5340 and 5360 IP Phones and to the People, and Visual Voicemail applications.
Alpha tagging is extended to associate the name string with dialed digits for outgoing calls.
Silent Monitor support added to non-prime lines.
New options in the Digital E&M Trunk Circuit Descriptors form improve Private Line Automatic Ringdown operation by
removing the need for the far end to disconnect before the trunk link is returned to idle.
increasing ringing duration on outgoing calls until either the far end answers or the ringing timer in the trunk Class of Service expires (whichever comes first).
5560 IPT enhancements:
The number of programmable keys on the 5560 IPT is increased to 192 from 96. Key/line position on the set can now be changed through the Menu key.
Calling line ID display for key system line appearances on the 5560 IPT is presented to the prime line set and the answering set. Other sets with a key appearance only show the key label while the call is ringing and after it has been answered.
The maximum number of Group Park keys per destination DN increased to 250 on the MXe Server, MCD for ISS, Multi-Instance Communications Director (MICD), and Virtual Mitel Communications Director (Virtual MCD) platforms. The maximum for other controllers is unchanged at 64.
The maximum digit string length for Customer Emergency Services IDs (CESID) increased from 10 to 12.
Digit modification for calling and called number supported on inbound calls on E1 ISDN links.
Dialed Call Pickup keys can be programmed to provide a burst of ringing on all pickup group member sets when any member of the group is called.
Mitel Integrated Configuration Wizard 4.0 adds support for provisioning Hunt Groups, Call Pickup Groups, Ring Groups and External Twinning plus embedded voice mail on MCD-ISS and Unified Communicator Advanced (UCA).
Support for Call Forward Override and Supervised Transfers added to standard DSS/BLF keys and Secretrial DSS/BLF keys respectively.
A new option, Maintain Original Forward or Reroute Reason, in the new Shared System Options form, allows you to enable the system to maintain, deliver and display on the nominated party's telephone or console the original reason for forwarding or rerouting a call. The "DPNSS/QSIG Diversion Enabled" option is removed from the System Options form and is now included in the new Shared System Options form.
Software Installer Tool improvements for faster software installs and upgrades:
only new voice mail prompts files are loading during software upgrade
eliminated any unnecessary MCD reboots for offline licensing changes applied by the Software Installer.
New Features and Capabilities
Location Based Call Routing directs designated numbers to appropriate services located in the same zone as the device from which the users are dialing.
Hot Desk PIN Security ensures that all hot desk users have strong PINs by forcing them to create new, more secure PINs. Users who log in with a weak PIN are automatically routed to the NuPoint Interactive Voice Response (IVR) system and guided through a PIN change. NuPoint, MAS, and MCD must all be configured for Hot Desk PIN Security to work. Each component has its own provisioning for proper integration.
Post Call Destination automatically forwards callers to a specified destination after the called party hangs up.
SIP-related enhancements:
SIP Hot Desking extends support for hot desking to the 5604 and 5607 wireless devices.
SIP Hot Desk Lockout - All SIP and Hot Desk user accounts now support a single lockout model. Hot Desk users are locked out from the system for 15 minutes if they enter an invalid PIN three times within five minutes. The number of attempts and the length of the lockout are programmable using the DISA values in the System Options form. See System Options.
Call Billing for SIP Gateway provides the following billing enhancements for SIP trunk calls:
the ability to send billing information to a trunk gateway, using the P-Asserted-Identity header
the ability to provision a Default_Billing_Number and a Default_CPN for each network zone; these numbers can be sent instead of a caller's or diverting party's public number for caller identification and billing purposes
the ability to provide correct public and billing number information for diverted calls and calls involving an EHDU
Transport_Layer_Security (TLS) as defined by RFC 2246 is supported for SIP connections with Mitel-branded TLS-capable SIP devices (including 5603, 5604, 5607) and any 3rd party SIP devices approved by Mitel's SIP Center of Excellence with TLS interworking.
SIP Trunk Bulk Registration: RFC 6140 is implemented to allow registering multiple DNs with a single registration name (see SIP Peer Profile) when configuring SIP trunks.
The following options added to accommodate customers' configuration needs:
SIP TLS - Use ip fqdn as last Common Name in Certificate (Controller Registry form)
If TLS use sips Scheme (SIP Devices Capabilities form)
Enable Mitel Proprietary SDP (SIP Devices Capabilities form)
New maintenance commands for querying SIP hot desk subscriptions.
Tandem Switch Support for Nupoint forwards incoming calls received across dial in trunks to a voice mailbox located on NuPoint or Embedded Mitel Express Messenger (EMEM). Forwarding to a voice mailbox is achieved through two new fields in the Trunk Attribute form; Dial In Trunks Answer Point and Dial In Trunks Insert Forwarding Information. For example, suppose "6135921234" is the called party number digits on the incoming trunk. The 6 leading digits "613592" are absorbed by programming the "Dial-In Trunks Incoming Digit Modification - Absorb" field. The "Dial In Trunks Insert Forwarding Information" field is set to "Yes" and the "Dial In Trunks Answer Point" field is programmed with the voice mail system destination digits. The forward from information contains the voice mailbox number "1234" and the call is directed to that mailbox to leave or listen to messages.
Embedded Unified Messaging (UM) lets MCD users receive and manage voice messages through an e-mail client. Message states are synchronized between the e-mail client (e-mail message store) and phone (voice message store). Embedded UM supports secure connections to the IMAP server using TLS or STARTTLS.
System Data Synchronization enhancements:
New maintenance commands for checking and repairing database inconsistencies that lead to SDS sync failures, removing elements from the network, and suspending data-sharing with an element.
GDM CHECK USERANDSERVICE
GDM REPAIR USERANDSERVICE
REMOVE NE
REMOVE SHARING NE
reduction in SDS sync failures caused by Telephone Directory conflicts, particularly in a clustered hospitality environment where the frequency of tel dir changes is high.
External Twinning - A new type of Multi-device User Group limited to two members, usually a desk phone and a cell phone. The External Twinning solution does not consume a Multi-device User license. Instead, it consumes an IP User license and possibly an External Hot Desk User license. You can now program a Full Service user as the prime of a Multi-device User group if the group type is External Twin. The IP User license for the group is consumed when you program the Full Service user in the User Device Configuration form.
Hebrew prompt support added to the MCD embedded voice mail application.
MCD for Industry Standard Server (ISS) can operate as a Designated License Manager and obtain system licenses while disconnected (offline) from the Application Management Center (AMC). Formerly, licenses could only be obtained while online.
Embedded Voice Mail Time Zone Support - MCD now supports local timestamps in embedded voice mail messages when an external hot desk user is in a different time zone than the system time zone. See Date and Time for more information.
Direct Transfer to Voice Mail sends an active call to the requested user's voice mailbox without ringing the phone and waiting for the system to forward the call to the voice mail system.
Embedded Voice Mail available to Mitel Communications Director for Industry Standard Servers (MCD for ISS).
Anonymous FTP accounts are no longer supported on MXe Server, MCD for ISS, Multi-Instance Communications Director (MICD), and Virtual Mitel Communications Director (Virtual MCD) platforms.
The SNMP Agent in MCD is now disabled by default.
Class of Service changes:
New option, Fax Capable, separates fax functionality from Campon Tone Security which is optional (but recommended) for fax operation. Also changed "Campon Tone Security / FAX Machine” option to “Campon Tone Security”.
"ACD Logout Agent No Answer Timer" renamed to "ACD Agent No Answer Timer. See Class of Service Options.
New option, ACD Agent Behavior on No Answer, lets you select agent behavior on no answer. Select "Logout" to automatically log out agents on no answer or "Absent" to automatically make agents absent from all groups on no answer. See Class of Service Options.
New option, Backlighting_Enabled, turns off (after a configurable period of inactivity) the backlight on all MiNet 53xx series phones that have one.
New option added for single-line displays sets to display the original caller ID for calls forwarded/rerouted to the set instead of the forwarding party ID.
New option, Auto Release on Key Select, for multi-line sets disconnects the active call when the user selects another line to answer a waiting call.
System option "ACD Logout Last Agent On No Answer" renamed to "ACD Make Last Agent Unavailable on No Answer". See System Options.
A Ring Group can function as an emergency answering point and trigger an SNMP trap to notify Mitel Emergency Response Adviser (or any other application listening for the trap) whenever the group receives a call.
Auto insertion of ARS prefix digits for calls initiated from the Call History phone app is extended to the 5320, 5330, 5340 and 5360 IP Phones and to the People, and Visual Voicemail applications.
Alpha tagging is extended to associate the name string with dialed digits for outgoing calls.
Silent Monitor support added to non-prime lines.
New options in the Digital E&M Trunk Circuit Descriptors form improve Private Line Automatic Ringdown operation by
removing the need for the far end to disconnect before the trunk link is returned to idle.
increasing ringing duration on outgoing calls until either the far end answers or the ringing timer in the trunk Class of Service expires (whichever comes first).
5560 IPT enhancements:
The number of programmable keys on the 5560 IPT is increased to 192 from 96. Key/line position on the set can now be changed through the Menu key.
Calling line ID display for key system line appearances on the 5560 IPT is presented to the prime line set and the answering set. Other sets with a key appearance only show the key label while the call is ringing and after it has been answered.
The maximum number of Group Park keys per destination DN increased to 250 on the MXe Server, MCD for ISS, Multi-Instance Communications Director (MICD), and Virtual Mitel Communications Director (Virtual MCD) platforms. The maximum for other controllers is unchanged at 64.
The maximum digit string length for Customer Emergency Services IDs (CESID) increased from 10 to 12.
Digit modification for calling and called number supported on inbound calls on E1 ISDN links.
Dialed Call Pickup keys can be programmed to provide a burst of ringing on all pickup group member sets when any member of the group is called.
Mitel Integrated Configuration Wizard 4.0 adds support for provisioning Hunt Groups, Call Pickup Groups, Ring Groups and External Twinning plus embedded voice mail on MCD-ISS and Unified Communicator Advanced (UCA).
Support for Call Forward Override and Supervised Transfers added to standard DSS/BLF keys and Secretrial DSS/BLF keys respectively.
A new option, Maintain Original Forward or Reroute Reason, in the new Shared System Options form, allows you to enable the system to maintain, deliver and display on the nominated party's telephone or console the original reason for forwarding or rerouting a call. The "DPNSS/QSIG Diversion Enabled" option is removed from the System Options form and is now included in the new Shared System Options form.
Software Installer Tool improvements for faster software installs and upgrades:
only new voice mail prompts files are loading during software upgrade
eliminated any unnecessary MCD reboots for offline licensing changes applied by the Software Installer.
13
Mitel MiVoice Business/MCD/3300 / Mitel SSD drive failure
« on: February 15, 2012, 09:06:18 AM »
Has anyone had the SSD drives fail?
I've had two drives for the same customer at different sites bought about a year apart fail recently and was just curious.
I've had two drives for the same customer at different sites bought about a year apart fail recently and was just curious.
14
Mitel MiVoice Business/MCD/3300 / Class of services in release 5
« on: December 21, 2011, 07:31:41 PM »
Its all grouped by function
I cant find anything
I cant find anything
15
Mitel MiVoice Business/MCD/3300 / Zombie phone? (Mitel 3300)
« on: December 21, 2011, 08:10:10 AM »
Anyone ever come across this error?
zombie phone 172.16.0.12 sent 522 pkts to E2T ch=213. Skipping this ch
172.16.0.12 is my InGate siperator
3300 CX running MCD 4.2
zombie phone 172.16.0.12 sent 522 pkts to E2T ch=213. Skipping this ch
172.16.0.12 is my InGate siperator
3300 CX running MCD 4.2