Topics

1

Mitel MiVoice Business/MCD/3300 / Hotdesking on a 5312

« on: August 03, 2011, 02:59:01 PM »

Hi,

I would like to setup hotdesking between 5312 units.  Everything is fine with the programing but there are no soft keys to press for the hotdesk key?  Even when I use the feature access code, I then get past the hotdesk button problem but I am then presented with a login button that needs to be presented to go to the next screen.  Any ideas on how to make this work?

Thanks.

2

Mitel MiVoice Business/MCD/3300 / Deleting a non-prime extension

« on: January 11, 2011, 02:00:45 PM »

Hi All,

I am trying to delete a non-prime extension on a digital phone and I get the following message:

"users are associated with this hosted service

3

Mitel MiVoice Business/MCD/3300 / Public Operator when dialing Zero

« on: October 25, 2010, 12:33:55 PM »

Hi,

Just wondering how one goes about getting a real\public operator through the phone switch?  When I dial 9 then 0, nothing happens.  Where does one go to see the dialing instructions for this?

Thanks.

4

Mitel MiVoice Business/MCD/3300 / hotdesk login

« on: August 30, 2010, 01:56:15 PM »

Hi All,

We are using the hotdesk feature.  Everything works great except I just want to fine tune things.  I am using a 5224 phone.  Each day I have to login by pressing the hotdesk soft key then login softkey then my extension then pin number (which we don

5

Mitel SX200, SX2000, and older SX platforms / voicemail issue

« on: May 12, 2010, 12:18:22 PM »

Hi All,

Working on a SX-200 ICP.  This may have been going on for a long time but just has been recently noticed.  The main number of the phone switch is no longer going into voicemail (embedded VM).  There is a console phone with this number and when I look at console assignments (form 07), it shows tenant 1.  When I go into call rerouting table (form 19), I see nothing entered in for CO Line Routing points on no answer ...call forward busy....and call forward no answer....Tenant 2 has valid information in these fields.  When I change the tenant number in form 7 to tenant 2.  The call still doesn

6

Mitel MiVoice Business/MCD/3300 / Phone goes on hold when I call someone

« on: April 15, 2010, 02:07:42 PM »

Hi,

Interesting little issue.  Whenever I dial on my Mitel 5224 IP phone, as soon as the other side picks up the phone my phone puts them on hold.  I then have to press the prime key to get the call back.  Now I haven

7

Mitel MiVoice Business/MCD/3300 / fax machines and 911

« on: January 29, 2010, 12:18:44 PM »

Hi All,

Just wondering about some possible suggestions for the following problem:

Lately, almost every other day it seems, our staff when they use a fax machine have been dialling 911.  9 for the external line, 1 for long distance and another 1 accidentally.  I have already setup a message so that when people dial 911 it says

8

Mitel SX200, SX2000, and older SX platforms / COR problem

« on: December 18, 2009, 02:50:34 PM »

Hi,

Basic phone admin here.  I am trying to allow certain extensions to be able to dial international.  I believe I am to do this in the COR (please correct me if I am wrong).  Except I can

9

Mitel MiVoice Business/MCD/3300 / Call forwarding and Voicemail

« on: October 06, 2009, 12:52:50 PM »

Hi All,

This is all internal and on the same 3300 icp phone switch.  What I would like to do is forward my extension to another extension (no probs here).  On the second extension, voicemail never picksup it just rings and rings.  How do I get voicemail to pickup?

Thanks.

10

Mitel MiVoice Business/MCD/3300 / Phantom MWI

« on: September 17, 2009, 02:21:00 PM »

Hi,

I have got a strange issue here.  I have a digital 4025 phone that two users are using with different extensions.  I am trying to delete the non-prime extension MWI, but it keeps saying the line is busy.  The voicemail (not imbeded, Repartee ActiveVoice) has been deleted and no-one is using this extension.  I have assigned the MWI to test phone on my desk and the MWI light is blinking away.  Where is it getting this signal and how do I get rid of it?  I have tried **12+EXT to turn off the voicemail light but not luck.

TIA