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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ralph on July 12, 2010, 11:57:19 AM

Title: Music On Hold files
Post by: ralph on July 12, 2010, 11:57:19 AM

Any one know how to use Audacity to save files in a format the 3300 can use for MOH?
I know 8bit, mono, u-law or A-law but I can't figure out how to save in that format.
I've been using Windows Record to convert but quality really suffers because of it.

Ralph

Title: Re: Music On Hold files
Post by: gpatchev on July 20, 2010, 05:04:08 PM

I tried Audacity too. Not much luck.

I ended up using GoldWave to do it.

When saving the file I saved it as type wav and attributes were ulLaw, mono.

Hope that helps.

Title: Re: Music On Hold files
Post by: wiseguy on July 22, 2010, 07:46:41 AM

Open the file with Windows recorder and then save in the appropriate format

Title: Re: Music On Hold files
Post by: ralph on July 26, 2010, 09:20:20 AM

I'd been using Windows Sound Recorder to do just that.   Unfortunately, I thought the sound quality sucks.   It seemed to add white noise to it for some reason.   I blame windows of course.  Wanted to try something new.   My son just picked up an iMac.  (nice!)  Perhaps I can talk him into trying it for me so I can compare the quality.

Ralph.