Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: TelecomBug on August 24, 2015, 05:43:28 AM

Title: DDM-16b
Post by: TelecomBug on August 24, 2015, 05:43:28 AM

This is the first time I have installed these cards. Ive managed to install it ok on an HX-Controller V6, and the first 13 ports work ok. But ports 14, 15 and 16 dont work, they power the phone, but no data or calls can be made. I have 3 cards with identicle issue

Title: Re: DDM-16b
Post by: Tech Electronics on August 24, 2015, 07:55:52 AM

Telecombug,

Try a different card slot and see if that makes a difference. Also make sure that you do have the last three ports programmed.

Thanks,

TE

Title: Re: DDM-16b
Post by: DND ON on August 24, 2015, 09:06:52 AM

I would suspect a bad cable. Try using the 9 to 12 plug in that jack and see if the phones come up.

Title: Re: DDM-16b
Post by: TelecomBug on August 25, 2015, 09:09:00 AM

yes, was the cable, managed to get another, works fine now