Mitel Forums - The Unofficial Source

Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: Mattmayn on September 20, 2011, 02:41:56 PM

Title: Not Getting MWI on Mitel 200
Post by: Mattmayn on September 20, 2011, 02:41:56 PM

I don't work on the 200 platform often so I am at a loss on this one. I have a customer that has a 200 ICP (not sure what rel.) that is not getting MWI. Is there a location to enter a FAC like the 3300s? Or should it just work? It has been running fine for years so I am wondering if something is going on with one of the ports.

Title: Re: MWI
Post by: phoneguy527 on October 27, 2011, 12:50:41 PM

I to have the same issue where MWI failed to notify end users that they have messages.

Mitel SX-200 CXi
Release: 4.0.0.17
 

Title: Re: MWI
Post by: Mattmayn on December 07, 2011, 02:02:46 PM

What I ended up doing was an upgrade to 5.0 and everything started working again. Sorry for the delay.

Title: Re: MWI
Post by: august on December 08, 2011, 06:56:32 AM

There is a feature access code that let you test the MWI.

I don't remember the name but probably something like Message Waiting......