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1. As I understand, your exchange line is physically connected to port 1.1Hi Bojo
2. I assume your default outgoing route for users is route 1 based on your photo.
Your latest photo shows there is no allocated trunk group for route 1. You should allocate trunk group 1 (ADMIN) which are your BRI ports.
When your users dial the exchange access, it will go via route 1--> trunk group 1--> 1.2 then 1.1.
If you are not using 1.2, double-click on it under Network Interfaces and tick outgoing barred... so it is not included in the hunt for an outside line.
New config.Could you share a screenshot of your incoming and outgoing routing with the arrows to and from your trunk? You could black out any confidential numbers.Hi
Please see the pictures.
Let me know step by step what to do on route.
Regards
Enviado do meu ALE-L21 através do Tapatalk
Could you share a screenshot of your incoming and outgoing routing with the arrows to and from your trunk? You could black out any confidential numbers.Hi
Not sure about the routing but your line seems to be down. Your sync state is "hold". Is the line working? By default, any incoming call will reach user group 16 unless that routing was removed.Hi
What is the existing problem you are having?Hi
You do not need to reset the configuration to upgrade. (Note that you need a valid license number or license file depending on the version you are upgrading to.)Hi Bojo
There is no issue doing a reset or first start... provided, you are trained and know what to do. If you plan to configure the system from scratch again, I do not think it is practical to get the guidance you need purely via the forum if you do not have the foundational knowledge of the product yet. The forum can help, but should not be your only source of instruction. This is just my personal opinion.
For your issues, you can check the event log under system events... what alarms are there? You can also use the built-in system traces to further troubleshoot what is happening.
Hi BojoThat message means what you have licensed is more than what is configured and/or available. You still did not assign any channels to VoIP after removing them from the DECT and GSM. You added more to Audio instead. Please assign channels under VoIP.Hi
Please see the picture bellow.
I assigned to VoIp already. Now the the calls not coming in or outgoing.
I am not sure is something have to change in routing?
Regards
Enviado do meu ALE-L21 através do Tapatalk
That message means what you have licensed is more than what is configured and/or available. You still did not assign any channels to VoIP after removing them from the DECT and GSM. You added more to Audio instead. Please assign channels under VoIP.Hi
Click on down arrow for DECT, choose blank. Afterward, see if you can then assign any to VoIP. If you don't need GSM, do the same. Click on down arrow, change the value to blank and assign to VoIP. (you need to restart after changing DSP settings)Hi
Hi Jan
Sorry für German Docs
You need no Voip From DSI/FXS/BRI/Voicemail vice versa.
From IP(SIP)/ VOIP Phones 68xx/53xxIP to DSI/FXS/BRI/Voicemail you need a voip channel.
If you don´t use System Dect you can configure it as :
Use g.711 only so you can get more channels on onboard DSP. This setting does not affect the Voicemail codings.
you should add a dspx1 modul for more resources since the build in is quite limited.
greetings Jan
Aastra 5380 internal call (Circuit overload). How to sort?HiNo on board DSP on the 430?On the 430
I can see you have resources allocated to DECT and Audio in your screen capture.
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No DSP card on the 430. The licence in use as 729.G codec.
Enviado do meu ALE-L21 através do Tapatalk
