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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: markyb73 on August 04, 2013, 11:14:46 AM

Title: Curious about a Day Service Maint Log
Post by: markyb73 on August 04, 2013, 11:14:46 AM

Hi all,

Looking at the attached maint log, would that indicate that the system was put into day service by an application?
The system is on MCD4 so no scheduler.
The programmed day/night service maint commands are off and i am not aware of OPS Man or anything else that could be switching the service modes.
I know if a console does it, it would indicate that with a slightly different log.
A bit confused  :o

Thanks

Title: Re: Curious about a Day Service Maint Log
Post by: martyn on August 04, 2013, 06:28:54 PM

It looks like the scheduler to me, but you say that it is MCD 4.0? No service packs or anything?

Title: Re: Curious about a Day Service Maint Log
Post by: ralph on August 04, 2013, 06:36:29 PM

How about the VM schedule? 
Seems to me I remember that you could link day/night control to the VM.

Ralph

Title: Re: Curious about a Day Service Maint Log
Post by: markyb73 on August 05, 2013, 05:02:36 AM

Hi martyn,

Its MCD 4.0 SP3 no scheduler in there.

Ralph,

It may be the progammed service in maint commands but it was off when i looked. They are expecting different day/night services to work on different days. I don't know the history of the customer but i will be talking to them about an upgrade so i can use the scheduler.

The voicemail business hour just switches the greeting on either time or day/night mode so wouldn't actually switch the system i don't think.

Mark.