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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mattyboy on August 29, 2019, 02:48:11 PM

Title: controller replacement with existing hard drives problem
Post by: mattyboy on August 29, 2019, 02:48:11 PM

customer mxe II controller was upgraded to rel 8 sp3 from rel 6.2  6 months ago and had been working fine, the layer 2 switch developed the problem where after 15 minutes the Lan connection would fail couldn't ping controller and all phones lost connection.  we replaced the controller moved the I-button and harddrives  the system booted up but to the older rel 6.2   does the upgrade live on another partition? is there a way to set it to boot up on the rel.8 partition    do i need to change the boot string in the maint port or can I use the swap command from the maint commands in the esm?

any thoughts or input would be much appreciated

Thanks

Title: Re: controller replacement with existing hard drives problem
Post by: sarond on August 29, 2019, 07:55:34 PM

Both options should work.

I would just try the SWAP commands.

If you click on the 'About' link top right of ESM it should tell you what is on the inactive load/partition

Title: Re: controller replacement with existing hard drives problem
Post by: mattyboy on August 30, 2019, 08:46:43 AM

Thanks

what are the two partions 1  and 2 if i have to edit the command line in vxworks?   does the swap command from the maint commands in esm does that edit the boot string so it will stay there even after a reboot?

Title: Re: controller replacement with existing hard drives problem
Post by: sarond on August 30, 2019, 09:02:56 AM

Yes it should change it for you.

I think its Partition 1 and 4

Title: Re: controller replacement with existing hard drives problem
Post by: johnp on August 30, 2019, 06:05:06 PM

Alway a good idea to check which partition is used when you move drives to another system.