Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: VinceWhirlwind on September 08, 2017, 05:47:51 PM
-
I'm trying to give somebody the instructions to add a new controller to their existing cluster.
I've checked the Tech Handbook and the Engineering Guidelines. I know the GiG isn't worth checking and so I'm not sure where to find the doco for clustering procedures.
Any ideas?
-
I would look at the help file under voice networking
-
Yeah, it's in the help... but if you have never done it, I suggest getting assistance from someone who has the first time you do it, or at least read the docs and make sure you understand everything VERY thoroughly. There are things you need to do on the correct controller at the right time, and if they are done incorrectly, it can potentially be service impacting, even catastrophic, to other cluster elements.
For example, if you start sharing from the wrong element, all of your new controllers "blank" data could get pushed to all other elements via SDS, leaving you with a cluster of featureless devices.
Oh, and backup the entire cluster first... just in case you have to perform a restore on every network element.
It can happen, trust me...
-
Yeah, it's in the help... but if you have never done it, I suggest getting assistance from someone who has the first time you do it, or at least read the docs and make sure you understand everything VERY thoroughly. There are things you need to do on the correct controller at the right time, and if they are done incorrectly, it can potentially be service impacting, even catastrophic, to other cluster elements.
For example, if you start sharing from the wrong element, all of your new controllers "blank" data could get pushed to all other elements via SDS, leaving you with a cluster of featureless devices.
Oh, and backup the entire cluster first... just in case you have to perform a restore on every network element.
It can happen, trust me...
Good advice and I really like the last line :)
-
I don't have access to the Help file unless I log in (new laptop, need a new copy locally) so I just logged in and did it for him.
-
I don't have access to the Help file unless I log in (new laptop, need a new copy locally) so I just logged in and did it for him.
Don't forget you can download the help to your laptop from eDocs and just open it locally...
-
"Mitel Voice Cluster Design and Implementation" is part of the documentation set
It looks like a good starting point.
http://edocs.mitel.com/TechDocs/Platforms/3300ICP/MiVB_8.0SP2/sysadmin/pdfs/mivoice_business_8.0_vcdi.pdf