Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: lordheetsink on April 16, 2021, 12:21:03 PM

Title: ACD Agent gets calls from outside her ACH hunt group
Post by: lordheetsink on April 16, 2021, 12:21:03 PM

ACD agent 219 is in hunt group 1603 only, but she is getting calls routed to her from hunt group 1610 which she is definitely not a member of.

what could cause this?

how to stop this?

the handset is remote connecting via MBG.