Mitel Forums - The Unofficial Source
Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: tha5150 on May 07, 2020, 09:31:19 AM
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Phone has been working fine until i started messing with it lol..
Until 2 weeks ago, i did not know about the web portal and being able to work on the system inside of this. I have always used the DP Programming software which i find not too hard to use if you know where to look. Anyways, trying to figure out the portal, i deleted my phone and tried to add a new user and device. now, i can make or recieve calls but only on speaker. i am not too sure whatever isnt working as of yet but this is a huge problem. HELP!!
What is interesting is that when i pick up the handset, i says to Enter EXT Number.. So it is seeing it being picked up, just no dial tone.
This same issue is happening on another user I was messing with.
No idea what to do. I have copied every line item from another user, a working device and simply changed that extension to my own and the same issue is happening.
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Check your user flags and make sure Headset Mode is turned off.
Also, you can always right click on a working extension, select copy, and paste it on your extension.