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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ralph on March 02, 2011, 11:23:27 AM

Title: Supressing caller ID name on inbound PRI
Post by: ralph on March 02, 2011, 11:23:27 AM

I have a customer that only wants to see the digits of a inbound caller ID - not the name.
I thought I knew how to do this but....  couldn't find it in COS.
Any ideas?

3300 ver 4.2.

Ralph

Title: Re: Supressing caller ID name on inbound PRI
Post by: bobcheese on March 02, 2011, 04:53:23 PM

sometimes I am glad I live in the UK and not the US........Sorry Ralph no caller name here  ;D

Title: Re: Supressing caller ID name on inbound PRI
Post by: Chakara on March 02, 2011, 09:48:26 PM

  I thought I knew how too - but if you went over the COS stuff.  Sometimes on that stuff I find I have to change the COS on the Phone and the Trunk to get the desired results.

  Are there System options that might help?

-Chak

Title: Re: Supressing caller ID name on inbound PRI
Post by: Mattmayn on March 03, 2011, 07:09:30 AM

Give them a 5312/24!

I'm with Chak, I have to play with the COS settings to get it to work.

Title: Re: Supressing caller ID name on inbound PRI
Post by: ralph on March 03, 2011, 07:56:30 AM

I met with one of our techs and bounced it off of him.
What he said to do was:  in the COS of the trunks, turn off ONS name display.

Haven't had a chance to test this yet.

Ralph

Title: Re: Supressing caller ID name on inbound PRI
Post by: v2win on March 03, 2011, 09:29:50 AM

check in the calling line id restriction form