Mitel Forums - The Unofficial Source
Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: wesneve on August 25, 2016, 11:22:14 AM
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Hello,
I need to change the extensions on some auto attendant prompts.
For example, When the auto attendant says, "Dial 4 for Quality" or "Dial 5 for purchasing". I need to change the extension that "pressing 4"points to.
Best I can tell this is an embedded voicemail on an SX-200_ICP_5.0.1.11 CX.
Any help is greatly appreciated!!!
Wesneve
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OK. So I figured out how to change the extension there. But I have one option that says press 6 for company directory. Which/What kind of mailbox would the company directory be?
Currently when someone presses 6 for company directory, it goes to an extension and rings. Obviously, that is not what I want.
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I think dial by name is 9 only
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I think dial by name is 9 only
Yes, only 9 is allowed as Dial By Name in embedded VM.
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OK. Thanks!