Mitel Forums - The Unofficial Source
Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: handwritten on July 07, 2017, 10:30:21 AM
-
I'm deploying some Talkaphone emergency phones on my 200ICP. The phone dials an extension hosted on a 3300, and the call works as expected. However, when the remote party hangs up, the line stays open on the phone. There is a fast-busy, then eventually the phone's timer expires and it hangs up. Talkaphone support tells me their phones need a CPC. Can the 200ICP provide this? They also mention I could use a Viking CPC-1, which I may have to use if I can't get this to work.
From the device manual:"If connected to a PBX, your extension must provide: at least 24 Volts at 20 mA off-hook (no current is drawn on-hook) either a disconnect pulse (voltage drop at end of call) or 30-seconds of silence after hang-up (no re-order or howler feature)."
Any ideas?
Thanks in advance!
-
I'm deploying some Talkaphone emergency phones on my 200ICP. The phone dials an extension hosted on a 3300, and the call works as expected. However, when the remote party hangs up, the line stays open on the phone. There is a fast-busy, then eventually the phone's timer expires and it hangs up. Talkaphone support tells me their phones need a CPC. Can the 200ICP provide this? They also mention I could use a Viking CPC-1, which I may have to use if I can't get this to work.
From the device manual:"If connected to a PBX, your extension must provide: at least 24 Volts at 20 mA off-hook (no current is drawn on-hook) either a disconnect pulse (voltage drop at end of call) or 30-seconds of silence after hang-up (no re-order or howler feature)."
Any ideas?
Thanks in advance!
The SX200 supports Positive Disconnect
System Option 22 - Last Party Clear/Dial Tone set to Disabled
COS Option 506 - ONS Positive Disconnect to Enabled on the ONS stations COS
(Going from memory, I think that is all that is needed, but it might be in the documentation too)
This will cause a "disconnect pulse" or Positive Disconnect signal (removal of all voltage from port momentarily) at the termination of the call, should be what your other equipment is looking for.
-
That totally worked. Thanks so much!