Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: Tech Electronics on March 13, 2020, 12:57:42 PM

Title: IDS Integration - Invalid Country Specified [Solved- sort of]
Post by: Tech Electronics on March 13, 2020, 12:57:42 PM

AD Gurus

Does anyone know what they co attribute has to be set to in order for it be considered a valid Country?

The customer changed it from being empty to [United States of America] and then to [US], but neither one of the seems to be what MiCollab is looking for?

***UPDATE***

So, Mitel stated, "Checked internally and I would suggest you to wipe out the country attribute in mappings (Just delete it in IDS mappings). Most of the sites don't really use it.
Let me know, if that helps!"

After removing the co Attribute from the settings, you have to do this one both pages by the way, and performing a re-initialization on next sync solved the problem; sort of. Now, if the co attribute is being used by an International customer then I have no idea how to resolve it since changing the attribute to different versions of United States didn't seem to fix it.

Thanks,

TE

Title: Re: IDS Integration - Invalid Country Specified
Post by: pmhaynes on March 16, 2020, 09:05:53 AM

Not come accross that one before

What is the MSL linus country code set to?
Maybe it needs to be then same or in the same format

cluthing at straws here

Goodluck

Title: Re: IDS Integration - Invalid Country Specified
Post by: johnp on March 16, 2020, 08:06:34 PM

From what I read, United States was this value if so.