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Mitel Forums => Mitel Software Applications => Topic started by: sunspark on September 20, 2018, 12:01:59 PM

Title: Micollab client Update
Post by: sunspark on September 20, 2018, 12:01:59 PM

Hi guys ,

I upgraded Micollab from V6 to V8 ,  Users run Micollab client UCA V6 . When i launch UCA i'm invited to update Micollab client to V8 .
Do you know where i can change this choice to run V7 client instead ?

Thanks.

Title: Re: Micollab client Update
Post by: Ericlaracuente on September 20, 2018, 12:11:42 PM

I believe you can set that up by going to ServiceLink - Install Applications - Install Applications Tab then select the desired version from the dropdown and click install.

Then this one should be advertised to the users.

Title: Re: Micollab client Update
Post by: acejavelin on September 20, 2018, 12:41:26 PM

Why would you not want to use the new client?

Title: Re: Micollab client Update
Post by: VinceWhirlwind on September 20, 2018, 07:12:34 PM

Quote from: acejavelin on September 20, 2018, 12:41:26 PM

Why would you not want to use the new client?

It might be all flash and phone-app-like, but it's not as functional as the old one. Hopefully v9 will include a better MiCollab for PC.
 
For the OP: When you upgrade to v8 you end up with *3* choices of client instead of just two. The MiCollab for PC is the new client, but the v7-style MiCollab Client is still in there.

Title: Re: Micollab client Update
Post by: sunspark on September 21, 2018, 11:08:40 AM

Hi Guys ,

Because in the Micollab client for PC ( V8) some functionnalty miss ( you can't clear call history for example)

So to answer to my question : if you want to deactivate the update notification
( update to v8)

In "MiCollab Client Service - Enterprise - Default Account Settings" ensure 'Provision new MiCollab Client for PC' is unticked.

Title: Re: Micollab client Update
Post by: johnp on September 21, 2018, 07:16:44 PM

Quote

In "MiCollab Client Service - Enterprise - Default Account Settings" ensure 'Provision new MiCollab Client for PC' is unticked.

I believe this is correct