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Mitel Forums => Aastra - MiVoice Office 400 and MiVoice MX-One => Topic started by: robert.moore on November 03, 2023, 07:41:16 AM

Title: unable to dial 0208 and 0207 numbers
Post by: robert.moore on November 03, 2023, 07:41:16 AM

I have recently ported a number from ISDN to Gamma sip trunks . The customer can dial every number except 0208 numbers . However, if they put 44 in front of the numbers i.e. 44208********* then it works . Is it a flag in the trunk group settings for this please?. Any suggestion will be very much appreciated.
Thanks

Title: Re: unable to dial 0208 and 0207 numbers
Post by: bojo387 on November 08, 2023, 12:13:47 AM

What shows as the called number if you do a system "Telephony" trace while dialling 0208? and with 44?

Title: Re: unable to dial 0208 and 0207 numbers
Post by: robert.moore on November 08, 2023, 06:36:42 AM

When they dial the number 90208980****, is showing on the display as 9-8980****.
Thanks

Title: Re: unable to dial 0208 and 0207 numbers
Post by: bojo387 on November 08, 2023, 10:00:40 AM

Check the entries in Own local prefix. Maybe you have 020 under National prefix or destination code. Try playing with that.

Title: Re: unable to dial 0208 and 0207 numbers
Post by: robert.moore on November 09, 2023, 04:29:19 AM

Thanks for your advised . For some reason , someone entered 20 in the destination code . I appreciate your advice , Problem fixed