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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: TimPNRHA on August 17, 2010, 11:19:08 AM

Title: Sharing a Voicemail between multiple phones
Post by: TimPNRHA on August 17, 2010, 11:19:08 AM

I was wondering what would be the simplest way. I have kitchen with 3 phones that all want to share the same voicemail and for the life of me I have not been able to figure this out.

The voicemail is embedded....

Title: Re: Sharing a Voicemail between multiple phones
Post by: Mattmayn on August 17, 2010, 01:02:04 PM

What release are you running?

Title: Re: Sharing a Voicemail between multiple phones
Post by: TimPNRHA on August 17, 2010, 03:04:13 PM

4.0

Title: Re: Sharing a Voicemail between multiple phones
Post by: Chakara on August 17, 2010, 10:27:43 PM

  I don't recall the exact details, but I have done this - it involved a generic mailbox, MWI keys to said mailbox and routing through a named tag hunt group.  Wish my brain worked better - but maybe this will get you on the way....

-Chak

Title: Re: Sharing a Voicemail between multiple phones
Post by: Mattmayn on August 18, 2010, 07:13:34 AM

Personal Ring Group would work for this. Pick the extension that you want to be the prime and make the PRG off of that. One mailbox, if you want MWI on the other sets then program a button on them. This should work just fine.

Title: Re: Sharing a Voicemail between multiple phones
Post by: ralph on August 19, 2010, 09:35:50 AM

Put all the phones in a ring group.   (Rings all phones same time)  Then put msg keys on all phones for the ring group.

Ralph
www.statewidetelecom.com (http://www.statewidetelecom.com)