Mitel Forums - The Unofficial Source

Mitel Forums => SIP On Mitel => Topic started by: john on March 02, 2016, 07:17:22 AM

Title: Mitel 5624 register handset
Post by: john on March 02, 2016, 07:17:22 AM

Hello,
I have a new 5624 handset and as a new employee, no documentation.
I have installed the software for the Mitel 5624 programmer but when I look on windows device manager the wireless handset is listed as no driver installed and as such I can not use the INWPDM software as it can not see the handset.  Have used IE to connect to the phone itself as it has an IP but its just information nothing configurable.
Can anyone please direct me to where I can find some drivers for this phone or tell me another way to register it?
I use a Mitel 5000 CP unit

Many thanks
John

Title: Re: Mitel 5624 register handset
Post by: Dutch on March 17, 2016, 06:16:35 AM

Hi John,

After reading your post I am wondering about something. Do you also have the USB cradle available (needed for the programming software) and connected to your pc/laptop?

Title: Re: Mitel 5624 register handset
Post by: john on April 08, 2016, 01:20:42 PM

Hello,
I was using the programmer but it was the software that was incorrect, this has now been rectified and I have uploaded a copy of the correct software to my other post about 5624 units.
please close this post.
:)