Mitel Forums - The Unofficial Source
Mitel Forums => Mitel Software Applications => Topic started by: pacifichydro on May 10, 2017, 08:54:39 PM
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Hi all
We have our micollab client (UC Ednpoint license) work at the moment
We have made the custom button with Transfer/Conference facility but the transfer functionality is worked but not the conference
I just wonder if anyone can make the teleconference work in using Micollab client?
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one of the later release of MiCollab, I think 7.3 brought in support for conferencing.
YOu need to configure the conf code on the Micollab server under the ICP (assuming you have a MiVB/MCD system)
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When you transfer a call via transfer/conference that's a different functionality than having users call a number and enter a passcode for a teleconference.
For instance, when you initiate transfer/conference and the third party answers you're now in a 3 person conference.
Initiating a conference with MiCollab would require what eugenej is saying.
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......users call a number and enter a passcode for a teleconference.
Over here we call it a meet-me conference ;)
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thanks guys for your help
unfortunately we only run the micollab client server not a full micollab server so I believe the option for teleconference for micollab client is not available
We configure the transfer button (multi call) so when on call user can click onto this button
but when they click onto the Consult button then it does not work
the transfer button is work