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Mitel Forums => Mitel Software Applications => Topic started by: pacifichydro on May 02, 2017, 06:32:52 PM

Title: voice message recording software
Post by: pacifichydro on May 02, 2017, 06:32:52 PM

Hi

I would need to record the voice message for IVR for CCM

I believe the format would be .wav file

just wonder if anyone know the software or process to record high quality voice mail messages?

I did remember we can use the proper headset to connect to PC and use one of the microsoft product to record the voice and export to wav file but I could not really remember the name

Title: Re: voice message recording software
Post by: johnp on May 09, 2017, 05:51:02 PM

Most Mitel requires a mulaw at 8000 KHZ in NA