Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: PhoneSlayer on February 20, 2019, 11:44:09 PM

Title: How often does MiCollab Client Calendar Integration for Outlook ping for updates
Post by: PhoneSlayer on February 20, 2019, 11:44:09 PM

Customer has Calendar Integration, they confirm that it works for appointments that are scheduled significantly ahead of time, but if they claim that if an appointment is scheduled on the spot it doesn't update their Client (within a few minutes.)

Is there a time frame that the MiCollab Client and Outlook ping each other for calendar updates?

I'm skeptical that the customer is creating an appointment after the starting time of the appointment, and this is why the Client is not updating.
Any thoughts?

Title: Re: How often does MiCollab Client Calendar Integration for Outlook ping for updates
Post by: pmhaynes on April 26, 2019, 07:51:24 AM

there are settings for this in the micollab server under calendar integration
If i remember correctly it syncs every 24hours.
You can change this but i think the minimum is 1 hour

let me know if this is still an issue and if yo need more detail