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MiVoice Office 250/Mitel 5000 / can we still get licensing for the 250?
« Last post by Teck900 on Yesterday at 03:14:06 PM »Is mitel still Licensing the 250? I got a customer that needs more Ip phones.
News:
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Mitel MiVoice Business/MCD/3300 / Re: Auto Attendant Return to auto attendant from information mailbox
« Last post by sarond on December 04, 2025, 03:39:31 AM »With MiVB 9 you could use the "Call Flow" for the mailbox.
In the VM mailboxes for do you see the little blue call flow icon on the left? If so click on this and enable the call flow and build the menu from there.
In the VM mailboxes for do you see the little blue call flow icon on the left? If so click on this and enable the call flow and build the menu from there.
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Mitel MiVoice Business/MCD/3300 / Re: Auto Attendant Return to auto attendant from information mailbox
« Last post by johnp on December 02, 2025, 04:21:30 PM »might send the option to an acd path that queues long enough to play this as a rad then interflow back to main AA
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Mitel MiVoice Business/MCD/3300 / Re: Auto Attendant Return to auto attendant from information mailbox
« Last post by nickil333 on December 02, 2025, 03:32:38 PM »Also to add we are using a mitel mxe 3 3300 on version 9
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Mitel MiVoice Business/MCD/3300 / Auto Attendant Return to auto attendant from information mailbox
« Last post by nickil333 on December 02, 2025, 12:45:25 PM »Hello,
I am looking for a way to go back to a menu tree after listening to a message in an information mailbox.
current setup is can in. hear menu tree press 1 get information mailbox
press 2 get to actual mailbox and so on
after the information mailbox i want to be able to return to the main greeting but if i press star at the end it just takes me to the administrator mailbox that has the main greeting for the entire facility in it and we dont want to go that far up.
Thanks
I am looking for a way to go back to a menu tree after listening to a message in an information mailbox.
current setup is can in. hear menu tree press 1 get information mailbox
press 2 get to actual mailbox and so on
after the information mailbox i want to be able to return to the main greeting but if i press star at the end it just takes me to the administrator mailbox that has the main greeting for the entire facility in it and we dont want to go that far up.
Thanks
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Mitel MiVoice Business/MCD/3300 / Re: Lost Reporting Access in CCMWeb After Recreating ACD Agent Extension
« Last post by BillyB2 on December 01, 2025, 12:28:38 AM »Thank you all good now
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Mitel MiVoice Business/MCD/3300 / Re: Lost Reporting Access in CCMWeb After Recreating ACD Agent Extension
« Last post by sarond on November 26, 2025, 12:31:13 AM »Check under the employee in YSE, in the Licensing tab.
Set Supervisor License to Advanced
Set Supervisor License to Advanced
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Mitel MiVoice Business/MCD/3300 / Lost Reporting Access in CCMWeb After Recreating ACD Agent Extension
« Last post by BillyB2 on November 25, 2025, 03:30:36 PM »Hello
So I had to recreate an extension (ACD Agent) in Mitel from scratch. I added them back to all the correct ACD Agent Skill Groups.
They can access the Mitel CCMWeb but in the past they were able to login to it and download any type of phone reports he wanted.
Since recreating the extension this option is not available anymore. Just seeing how I can check the permissions?
Thanks
So I had to recreate an extension (ACD Agent) in Mitel from scratch. I added them back to all the correct ACD Agent Skill Groups.
They can access the Mitel CCMWeb but in the past they were able to login to it and download any type of phone reports he wanted.
Since recreating the extension this option is not available anymore. Just seeing how I can check the permissions?
Thanks
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Mitel MiVoice Business/MCD/3300 / Re: ACD Agent Not On CCC Wallboard
« Last post by BillyB2 on November 25, 2025, 03:27:39 PM »Thanks, all sorted
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Mitel Software Applications / Re: Getting Registration Lost When Enabling Softphone On Micollab Application
« Last post by johnp on November 21, 2025, 03:12:16 PM »Cannot tell you what is providing dns resolution for you, might do an ipconfig /all. You can ping the FQDN from this internal softphone pc and see what the ip comes back.