Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: pkriek on March 22, 2013, 03:45:50 AM

Title: 5312 Locked message
Post by: pkriek on March 22, 2013, 03:45:50 AM

Hi

we use hotdesking for our users. So when logged out, the phone mentions locked. Can we change that to login , or "please logon"

thanks

Patrick

Title: Re: 5312 Locked message
Post by: dutch_tuga on March 22, 2013, 04:48:19 AM

It sounds like "Phone Lock" option in the Class of Service is enabled. Disabling it on the COS of the concerning phones change this.

Title: Re: 5312 Locked message
Post by: LoopyLou on March 22, 2013, 08:16:53 AM

No that is the only message available.

dutch_tuga since they are hotdesking it is more likely they have the phone programmed as device only i.e doesn't use a license and can't do anything other then 911 unless you log in.