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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: billz0r on July 05, 2019, 12:50:50 AM

Title: MiVoice Business inbound call logs in web interface
Post by: billz0r on July 05, 2019, 12:50:50 AM

Hi everyone,

We've got a client that is wanting to know how many calls come in on a particular number(s). They have a 100 number range and want to know how many people call certain numbers.
Is this possible via the web interface so do you need an SMDR app?

Title: Re: MiVoice Business inbound call logs in web interface
Post by: sarond on July 05, 2019, 03:50:12 AM

You'll need an SMDR app of some sort to collect the data.

You can also schedule a transfer of SMDR data to an FTP server as well.

Title: Re: MiVoice Business inbound call logs in web interface
Post by: nowickj on July 10, 2019, 02:20:05 AM

Hello.

Can You explain how to do it? ;)

Many THX for Your help.

Title: Re: MiVoice Business inbound call logs in web interface
Post by: sarond on July 10, 2019, 09:46:17 AM

Under Maintenance and Diagnostics you first need to setup an External FTP Server.

Then under Scheduler add a new event with the activity of File Transfer, you will then get a file transfer option. Set this as SMDR File Transfer.