Topics

1

Mitel MiVoice Business/MCD/3300 / Mitel controller

« on: July 12, 2017, 05:18:03 AM »

Hi ,

our controller randomly reboot once per day over this week, we do not set schedule...feeling hardware issue.

below is disk volumes stats.. attached

any idea how i can check the issue?

2

Mitel MiVoice Business/MCD/3300 / FORWARD specfic outside number to one of office extension

« on: July 29, 2016, 05:21:29 AM »

Hi ALL,

need your help that I want to setup to forward specific outside number to one of office extension...is it possible to do that?

Thanks,

3

Mitel MiVoice Business/MCD/3300 / transport or codec mismatch

« on: July 13, 2016, 04:16:33 AM »

Hi, I used third party SIP vendor to route a did number provide to them forward to our PBX via SIP, I think they are using G729 code..and  mITEL 3300 USING g711..i guess.

there is no sounds when call to that did number...and I see transport or codec mismatch on mitel log..how can I resolve ?

4

Mitel MiVoice Business/MCD/3300 / SIP ..phone ring but no audio

« on: June 03, 2016, 03:39:41 AM »

Hi,

I implemented sip did route to our PBX IP..when I dial the DID number..the phone will ring ..but no audio..vendor ask me enable g.729 ON mitel..where I can enable it or in sip peer profile?

5

Mitel MiVoice Business/MCD/3300 / SIP trunk sound quality

« on: February 16, 2016, 12:15:57 AM »

Hi,

we subscribe two different country DID number that use the same sip server from provider to forward to our OWN IP pbx.

let said Italy DID sound quality was good , but london did sound quality was very poor.

for london, we can hear the ppls sounds from London clearly when they dial that number, but another side complaint poor sound quality, cant hear it clear.

any thought?

6

SIP On Mitel / SIP Configuration

« on: December 22, 2015, 09:00:55 AM »

Hi all,

I configure an SIP profile for external number dial in to our Mitel 3300 PBX that route to specific number. I guessing it was due to timeout, after period of time, when I dial that number it was unable to route to the specific number.

then I re-save the SIP profile , it will works again. all idea, or how to trace the root cause?

7

Mitel MiVoice Business/MCD/3300 / SIP configuration

« on: December 22, 2015, 08:28:06 AM »

Hi all,

I configure an SIP profile for external number dial in to our PBX that route to specific number. I guessing it was due to timeout, after period of time, when I dial that number it was unable to route to the specific number.

then I re-save the SIP profile , it will works again. all idea, or how to trace the root cause?

8

Mitel MiVoice Business/MCD/3300 / system free memory

« on: October 23, 2014, 10:42:45 PM »

Hi,

i saw my mitel controller system free memory was 0%, is it normal? how can i verify the issue if it was not?

9

Mitel MiVoice Business/MCD/3300 / Mitel two PBX 3300 out of services

« on: October 01, 2014, 10:30:52 PM »

Hi,

We got several PBXs , however there was two site got connection problem(e.g A and B), site B can call to Site A, however Site A when dial to site b number will got out of services.

I did the state xnet all , it showed established. wondering anything I can check?

10

Mitel Software Applications / My unified communication

« on: April 11, 2014, 02:21:37 AM »

Hi,

our office install unified communication, I wondering how another office can dial in this number by extension..currently each office can dial to each dial by extension, but another office cant dial in unified communication(conference call number) by extension. which need to full number. is there anything need to do with Mitel controller?

11

Mitel MiVoice Business/MCD/3300 / how to apply additional license

« on: March 26, 2014, 09:44:14 AM »

Hi, I looking for purchas additional license for 3300 MCD 6.0 voicemail license. But i not sure if it was difficut to do it or need vendor for help. i would interesting to do it myself, but i afarid i will make it wrong.

it would be great if you guys give me a comment and the steps to activate additonal license.

Thanks

12

Mitel MiVoice Business/MCD/3300 / Mitel Embedded voicemail

« on: November 20, 2013, 10:48:23 AM »

All for mitel embedded voicemail to email function, is there anyway the voicemail message will display actual external caller number attached to the message?

13

Mitel MiVoice Business/MCD/3300 / platronic sav w700 connecto to mitel 5340 phone

« on: August 07, 2013, 02:08:24 AM »

Hi all,

is there any special setting need to set while connect platronic wireless headset to mitel 5340?

i just connect the plug to the phone, however when phone ring, i need to pick up the phone and press the wireless headset button to answer the call, i was suppose..i just need to press the headset button to answer the call?

14

Mitel MiVoice Business/MCD/3300 / button for immediately pick up while user on the call

« on: June 14, 2013, 05:57:35 AM »

all,

is there any feature on mitel 3300, that when user on the phone, and there was another call , Secreatry able to immediately pick up the second call , instead waiting the routing to her?

15

Mitel MiVoice Business/MCD/3300 / message button keep flashing

« on: June 05, 2013, 08:57:57 PM »

All,

one of our receptionist Mitel 5340 message button keep flashing every morning, but actually it didnt have any voice mail ..so every morning, she need to go to voicemail system once..then the message button will not flashing.

any idea how should i check it? i already reset the phone..i thinking to replace to phone for the next steps.