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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Carmac on May 04, 2010, 12:22:55 PM

Title: Routing w/DNIS
Post by: Carmac on May 04, 2010, 12:22:55 PM

Primary 'Hub' System: Axxess 10.003.

We are establishing many specific country local '800' numbers for our customers bwo GIS. AT&T is allowing us to assign pseudo-DNIS numbers for identification (we make up the numbers, AT&T will use those for DNIS indents).

I want to use those DNIS idents to route calls from the given country to the respective country specific CRA's.

Is there some kind of guide on how to set this up?

TIA

Title: Re: Routing w/DNIS
Post by: Curtis-at-Travis on September 24, 2010, 12:07:23 PM

Yep!

First, set the specific DNIS in the Call routing table to go to another Call Routing Table. 

In that call routing table, change the type of table it is from Trunk Number to Outside Party Number.

Then, set up the patterns to reflect the caller ID you would recieve, and point those patterns to the specific CRA's.  Use of wild cards is acceptable. IE:  "302+" will route any calls that begin with 302 as the caller id.

Good luck!