Topics

1

MiVoice Office 250/Mitel 5000 / Transfer for hold

« on: April 17, 2015, 10:07:58 AM »

Is there a way to limit the number of calls holding?  I have a site that has secondary extension  of phantoms programed  on the sets, they use these as park locations.  Now the issue is they will transfer to hold multiple calls to these locations, I need to limit them to one per appearance. 

2

MiVoice Office 250/Mitel 5000 / Release key

« on: February 10, 2015, 09:00:15 AM »

Hi,

So is there a way to end a call without having to press the hook switch? 

3

MiVoice Office 250/Mitel 5000 / Networking Question

« on: February 02, 2015, 03:59:17 PM »

Hi,

We are networking two 5000 sites together and there a few items I am not clear on.   

1. Trunks, each site has their own PRI, do I need unique trunk numbers?
2. Should the voice mail applications use different numbers??

Any other gotchas would be appreciated.

Thanks.

4

MiVoice Office 250/Mitel 5000 / Transfer to Hold

« on: January 29, 2015, 05:32:26 PM »

Hello everyone,

I am trying to duplicate call park(Nortel) and have an indicator that a call is waiting.  We are using 5320's with six phantoms programmed as PKM/DSS  keys on all of the phones.  The transfer to hold works and the calls can be picked up.  What I am missing is the indicator that a call is waiting on one of the phantoms.  Is this possible??

Thanks in advance.