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Introduction and Announcements / Hello from New Zealand
« on: August 17, 2022, 08:09:13 PM »
Hi Guys
I've been working on Mitel MiCCE (Previously Solidus, NextCC etc) for around 23 years now. ( since helping in the Ericsson Los Angeles development centre with the first release ~1999)
I have been working as an independent developer , developing custom contact centre solutions for around 12 years now and mostly for Mitel Enterprise Contact Centre. ( also Genesys and others). Integration with WFM, Recorders, IVRs, CRMs, custom routing, reporting, Real time displays, scheduling etc etc
I am also the developer of the facebook and Twitter Integration for MiCCE. ( SMG)
Happy to help where I can in the forums
Rob den Boer
I've been working on Mitel MiCCE (Previously Solidus, NextCC etc) for around 23 years now. ( since helping in the Ericsson Los Angeles development centre with the first release ~1999)
I have been working as an independent developer , developing custom contact centre solutions for around 12 years now and mostly for Mitel Enterprise Contact Centre. ( also Genesys and others). Integration with WFM, Recorders, IVRs, CRMs, custom routing, reporting, Real time displays, scheduling etc etc
I am also the developer of the facebook and Twitter Integration for MiCCE. ( SMG)
Happy to help where I can in the forums
Rob den Boer