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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: hungnguyenit2007 on January 30, 2018, 12:22:56 PM

Title: Dial "0" for Operator
Post by: hungnguyenit2007 on January 30, 2018, 12:22:56 PM

Hello
I would like to have our receptionist's phone ring when someone dials '0'.
Where is this setting located?
i use mitel 3300
thanks so much

Title: Re: Dial "0" for Operator
Post by: sunspark on January 30, 2018, 12:25:17 PM

system speed call

Title: Re: Dial "0" for Operator
Post by: acejavelin on January 30, 2018, 12:35:29 PM

Quote from: sunspark on January 30, 2018, 12:25:17 PM

system speed call

As sunspark said, this is often a system speed call entry... make the dialed number 0 and the destination an extension, group, or key/LDN appearance. If you have an actual console, you can also make 0 an LDN appearance. You can also make 0 the DN of a group (hunt/ring), make it a multicall key, or create a phantom extension with key appearances. Each has strengths and weaknesses depending on how you want to route dial 0 calls, if you want to be able to pick them up with a dial code, route differently via day/night mode, etc.

Title: Re: Dial "0" for Operator
Post by: hungnguyenit2007 on January 31, 2018, 12:46:26 AM

Hi,
I done it
Thanks so much.