Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: cholzhauer on September 28, 2015, 11:21:08 AM

Title: Destination not responding
Post by: cholzhauer on September 28, 2015, 11:21:08 AM

What are some causes of "Destination not responding"?

I've seen this happen with external phones, but recently we've been seeing it pretty often with internal calls.

Title: Re: Destination not responding
Post by: mitelengineeruk on October 06, 2015, 07:28:33 AM

With Internal, what type of phone are you trying to call and is it on the same node or off node.

Title: Re: Destination not responding
Post by: cholzhauer on October 06, 2015, 08:19:00 AM

5340

On node

Title: Re: Destination not responding
Post by: acejavelin on October 07, 2015, 08:52:34 AM

I have never seen "Destination not responding" on an on node to on node call, only external... are you sure the system doesn't think this extension is on a remote node, possibly the same extension programmed somewhere else or not removed?

Destination not responding is a inter-node networking error, if I recall correctly, that is the only way to get it.

Title: Re: Destination not responding
Post by: cholzhauer on October 07, 2015, 09:21:46 AM

Yep, I'm sure.  I've verified the two phones on the call and both are on the same node.  I upgraded to 6.0 SP3 over the weekend and haven't seen the error since; keeping my fingers crossed

Title: Re: Destination not responding
Post by: acejavelin on October 07, 2015, 09:22:59 AM

Quote from: cholzhauer on October 07, 2015, 09:21:46 AM

Yep, I'm sure.  I've verified the two phones on the call and both are on the same node.  I upgraded to 6.0 SP3 over the weekend and haven't seen the error since; keeping my fingers crossed

I would still perform a full export/import to all nodes and verify that the extension number does not exist somewhere else.