Mitel Forums - The Unofficial Source
Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: martynh on July 08, 2013, 05:47:25 AM
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Hi,
Trying to move a couple of Superset phones, when I try and move one number I get the following error;
Delete remote hosts from remote busy lamp group assignment first
Additional Information: Max Call History Records
I can't find anything on the MAC form relating to busy lamps or call history.
Thanks in advance!
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I suspect you're using opsMan and have a couple of systems.
The easiest thing may be to find the phones on the other system(s) that have a DSS button programmed for the phone you're trying to move and delete the button.
Or perhaps you can try from the main menu hitting esc+2 and entering "remote". (I don't remember the form name for sure) Find the phone and delete the entry.
For the Max history, I think you can delete that in OPS.
Ralph
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Yes Im working in mainly in Ops manager.
I can't see any kind of pre-programmed buttons on either number in OPS Manager.
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You will probably have to go directly on the SX2000 to look for the remote DSS programming.