Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5610 Pincode

« on: September 18, 2014, 08:34:49 AM »

For grins, did you check Mitel's knowledge base?

2

Mitel MiVoice Business/MCD/3300 / Re: Old MX controller's RAM

« on: September 18, 2014, 08:32:04 AM »

I may be wrong, but there is a 256 mod. that you can add to certain systems, but maybe not the MX, that will bring you up to 512. P/N 56005086RC. You'll have to check the hardware man. to see if the MX accepts this. Sorry if it doesn't.

3

Mitel MiVoice Business/MCD/3300 / Re: Embedded Voicemail not answering

« on: September 16, 2014, 08:52:36 AM »

Another thing to try is this. Using Putty:

Settings - Raw, port 2005

Issue these commands:

1st stop VM services with iPVM_Stop

Then start VM services with iPVM_Start

Retest.

4

Mitel MiVoice Business/MCD/3300 / Re: Embedded Voicemail not answering

« on: September 16, 2014, 08:46:31 AM »

What are the results when you STATE them in maintenance?

5

Mitel MiVoice Business/MCD/3300 / Re: Blocking Calling Number ID

« on: September 15, 2014, 12:39:10 PM »

Thx, X.....very true. Only 5.0 on I think. What soft. ver. are you at, Dev.?

6

Mitel MiVoice Business/MCD/3300 / Re: Blocking Calling Number ID

« on: September 15, 2014, 12:02:06 PM »

Try this, although it may effect the outbound, too:

Assoc. Dir. Numbers

Add

Dir. Num. 1234

CPN Sub.

Assoc. Num. 9999

Then make a test call both internal and external.

7

Mitel MiVoice Business/MCD/3300 / Re: Call Trace Commands

« on: September 12, 2014, 07:55:14 AM »

Here is a doc. on the traces and what they indicate. Someone else will have to chime in on your specific question. Thanks..........

8

Mitel MiVoice Business/MCD/3300 / Re: Problem with 5330 IP Phone

« on: September 10, 2014, 02:16:20 PM »

Have you tried the "Upgrade Bootrom All" maintenance command?

9

Mitel MiVoice Business/MCD/3300 / Re: Xnet Sync Sate:unknown

« on: September 09, 2014, 09:21:41 AM »

May I ask the most important question? Is anything effected by this? If not, not to worry. If so, Mitel ticket time.

10

Mitel MiVoice Business/MCD/3300 / Re: Embedded LS and ASU Outgoing Number Display

« on: September 05, 2014, 11:14:40 AM »

Would the client let you implement dial "8"? This way anytime you dial out with an "8" you can make it dial out over the analogs.

11

Mitel MiVoice Business/MCD/3300 / Re: Embedded Voicemail not answering

« on: September 03, 2014, 01:57:59 PM »

Joust to clarify a bit, the first alternative is in the COS and is called Call Forward No Answer timer, the 2nd alternative timer is under Sys. Options and is called Call Rerouting Timer.

12

Mitel MiVoice Business/MCD/3300 / Re: Embedded Voicemail not answering

« on: September 03, 2014, 01:40:51 PM »

In the Class of Service form.

13

Mitel MiVoice Business/MCD/3300 / Re: MXE III hard drive failure (SATA)

« on: September 02, 2014, 08:24:48 AM »

It ended up being the 2nd HD. A note on clearing the sockets. Give it more time than they say. Let it go for 10 minutes without any drives in. Then power off. Insert the 1st HD (#1). Power back on. Allow system to come up FULLY. Insert HD#2. The raid begins automatically. Typically takes 1 to 1 1/2 hours to complete. Keep running the SHOW STATUS RAID command to see the process. Thanks.

14

Mitel MiVoice Business/MCD/3300 / MXE III hard drive failure (SATA)

« on: August 29, 2014, 02:43:24 PM »

Hi, ya'll. I have a tkt. open with Mitel, but would also like to get some field feedback (the best kind). So, I have a HD (HD#2) at a client that has a bad sector. I tried clearing the sockets, re-raiding. The Raid went through successful only to get the same error. I have changed the sub system card (raid controller) to no avail. I am changing the HD on Tuesday. Hopefully this will do it. Any feedback on anyone else running into this? Thanks in advance.

15

Mitel MiVoice Business/MCD/3300 / Re: Analog Issue/Maintenance Log Question

« on: August 25, 2014, 08:52:37 AM »

Can you open one of the reported lines with a butt set and make some test calls? With analogs, I like to test at the demarc.